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Tony Thomas | Forum Activity | Posted: Wed, Sep 7 2016 6:51 AM

Title says it all.  

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Graham Criddle | Forum Activity | Replied: Wed, Sep 7 2016 6:58 AM

Do you mean they are not available on the homepage (sorry I don't know if that concept applies to the iPod) or that you don't see them in the Documents menu?

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Tony Thomas | Forum Activity | Replied: Wed, Sep 7 2016 7:00 AM

On the homepage.

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Graham Criddle | Forum Activity | Replied: Wed, Sep 7 2016 7:07 AM

Are they there in the Documents menu?

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JT (alabama24) | Forum Activity | Replied: Wed, Sep 7 2016 7:37 AM

Tony Thomas:
Title says it all.

Pet peeve... Please say it all in the thread. Angry Smile

Tony Thomas:
Bible Reading Plans not showing up on my iPod Touch

Which specific version of which specific app? Which specific version of iOS? Graham's question about the reading plan note documents is important too. Do you have "today's readings" selected in the "edit sections" menu of the app?

OSX & iOS | Logs |  Install

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Tony Thomas | Forum Activity | Replied: Wed, Sep 7 2016 9:44 AM

alabama24:

Tony Thomas:
Title says it all.

Pet peeve... Please say it all in the thread. Angry Smile

Tony Thomas:
Bible Reading Plans not showing up on my iPod Touch

Which specific version of which specific app? Which specific version of iOS? Graham's question about the reading plan note documents is important too. Do you have "today's readings" selected in the "edit sections" menu of the app?

Logos App 5.4.60016

iOS 9.3.5  13G36

iPod Touch 5G

Today's readings is selected 

It does show devotional (Mornings & Evenings)

Reading plans do display in documents but when selected, I get a "generate plan" prompt.

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JT (alabama24) | Forum Activity | Replied: Wed, Sep 7 2016 10:21 AM

I think Kevin may have to assist. Sorry! Tongue Tied

OSX & iOS | Logs |  Install

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Tony Thomas | Forum Activity | Replied: Wed, Sep 7 2016 10:44 AM

Works fine on my iPad...so I am stumped.  I think there are some serious bugs in the part of the code as I have had some reading plans get "stuck" and have had to delete and reinstall the app.

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Kevin Byford (Faithlife) | Forum Activity | Replied: Wed, Sep 7 2016 11:45 AM

Tony Thomas:

Works fine on my iPad...so I am stumped.  I think there are some serious bugs in the part of the code as I have had some reading plans get "stuck" and have had to delete and reinstall the app.

What do you mean by reading plans getting "stuck"? If you tap the "+" icon in the "Today's Readings bar, do the missing reading plans appear?

Please attach comparison screenshots of your iPad and iPod if possible.

Posts 442
Tony Thomas | Forum Activity | Replied: Wed, Sep 7 2016 11:58 AM

Kevin Byford (Faithlife):

Tony Thomas:

Works fine on my iPad...so I am stumped.  I think there are some serious bugs in the part of the code as I have had some reading plans get "stuck" and have had to delete and reinstall the app.

What do you mean by reading plans getting "stuck"? If you tap the "+" icon in the "Today's Readings bar, do the missing reading plans appear?

Please attach comparison screenshots of your iPad and iPod if possible.

I downloaded one of the Wipf reading plans and could not get it off my device even after it ended.  I had to delete and reinstall.

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Kevin Byford (Faithlife) | Forum Activity | Replied: Wed, Sep 7 2016 12:16 PM

Tony Thomas:
I downloaded one of the Wipf reading plans and could not get it off my device even after it ended.  I had to delete and reinsta

I don't know what "Wipf" means.

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Tony Thomas | Forum Activity | Replied: Wed, Sep 7 2016 12:25 PM

Wipf & Stock is the name of one of your publishers.

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Tony Thomas | Forum Activity | Replied: Wed, Sep 7 2016 12:30 PM

Anyway, that is another issue entirely...and it was resolved via a reinstall.   I am thinking that I may have to do that in this case as well to get my reading plans back.  I sent a report to Logos via the iPod Touch that should have all the data you need.

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Kevin Byford (Faithlife) | Forum Activity | Replied: Wed, Sep 7 2016 12:30 PM

Well, that still doesn't help. If you want to resolve whatever issues you are experiencing, you have to be far more specific.

Which exact reading plan, and did you report the issue before? Did you use "Report a Problem" under the Help menu?

Please attach comparison screenshots of your iPad and iPod showing the Reading Plan issue.

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Kevin Byford (Faithlife) | Forum Activity | Replied: Wed, Sep 7 2016 12:37 PM

Tony Thomas:

I sent a report to Logos via the iPod Touch that should have all the data you need.

Actually, your device logs don't have all the data we need. Please follow these instructions:

1. View the Home Page on your iPod.
2. Tap the "+" icon.
3. Take a screenshot.
4. Attach the screenshot to this thread.

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Tony Thomas | Forum Activity | Replied: Wed, Sep 7 2016 12:42 PM

I don't believe I reported the issue with the reading plan...anyway, it is gone now after the reinstall.  Here is the iPad:

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Tony Thomas | Forum Activity | Replied: Wed, Sep 7 2016 12:44 PM

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Tony Thomas | Forum Activity | Replied: Wed, Sep 7 2016 12:46 PM

Above are the screenshots for the iPod Touch and the iPad for the current reading plan issue.

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Tony Thomas | Forum Activity | Replied: Wed, Sep 7 2016 3:44 PM

Director of Zoeproject 

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Posts 442
Tony Thomas | Forum Activity | Replied: Wed, Sep 7 2016 3:47 PM

Kevin Byford (Faithlife):

Tony Thomas:

I sent a report to Logos via the iPod Touch that should have all the data you need.

Actually, your device logs don't have all the data we need. Please follow these instructions:

1. View the Home Page on your iPod.
2. Tap the "+" icon.
3. Take a screenshot.
4. Attach the screenshot to this thread.

Kevin,

Is that all you need?  I also e-mailed you a detailed description of my hardware to mobile@faithlife.com

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