"Open All" locks up Logos 7

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Posts 56
Larry Parker | Forum Activity | Posted: Tue, Apr 11 2017 10:14 AM

In the Topic Guide with Related Verses or Key Verses section open, clicking Open All at the top locks up Logos and I have to close it and reopen.  Anyone else have this issue?

Win7 Pro 64 SP-1, 24 gigs ram, Intel i7 CPU 960 @ 3.2ghz

Logos 7.5 SR-1, 7.5.0.0045, Gold

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Forum MVP
Graham Criddle | Forum Activity | Replied: Tue, Apr 11 2017 10:25 AM

Larry Parker:
clicking Open All at the top

Sorry but where is this? I can't see it.

Posts 56
Larry Parker | Forum Activity | Replied: Tue, Apr 11 2017 10:44 AM

Add, Merge, Sort, Open all, at the top left.

Topic Guide | Diligence > Related Verses (Above this title).

Posts 22730
Forum MVP
Graham Criddle | Forum Activity | Replied: Tue, Apr 11 2017 10:50 AM

Larry Parker:
Add, Merge, Sort, Open all, at the top left.

This is in a Passage List document, not the Topic Guide.

I've just tried it and it works - how many verses / passages do you have in the Passage List?

Larry Parker:
Topic Guide | Diligence > Related Verses (Above this title).

Do you mean the button outlined in red below?

Again I've just tried that and it works fine.

Posts 56
Larry Parker | Forum Activity | Replied: Tue, Apr 11 2017 11:04 AM

No that is not the same as mine.  51 passages.

Posts 301
LogosEmployee
Brandyn Whittington | Forum Activity | Replied: Tue, Apr 11 2017 11:53 AM

Larry Parker:

No that is not the same as mine.  51 passages.

Hey Larry! It looks like you had saved your related verses section of the topic guide as a Passage List, as that is what is displayed in your image. I've followed the same steps you've listed and the verses seem to be opening okay. The next thing we'll need to diagnose this is diagnostic logs created from the Logos software. You can find information on posting them to this thread here

Posts 56
Larry Parker | Forum Activity | Replied: Tue, Apr 11 2017 12:13 PM

I enabled logging and opened my saved layout, now it opens them all in my preferred bible just fine?!  I'm stumped.  Sad

I thank you for your quick responses and help sir!

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Forum MVP
JT (alabama24) | Forum Activity | Replied: Tue, Apr 11 2017 12:15 PM

Larry Parker:
I'm stumped.

Sometimes simply restarting the app and/or computer can work wonders. 

OSX & iOS | Logs |  Install

Posts 301
LogosEmployee
Brandyn Whittington | Forum Activity | Replied: Tue, Apr 11 2017 12:56 PM

alabama24:

Larry Parker:
I'm stumped.

Sometimes simply restarting the app and/or computer can work wonders. 

Good ol' Occam's Razor. I'm glad to hear it's working just fine now!

Posts 56
Larry Parker | Forum Activity | Replied: Tue, Apr 11 2017 1:54 PM

Yeah, it's working now.  Oh well, life goes on ,and on, and....Smile

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