BUG:copying into notes file crash

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David Gullick | Forum Activity | Posted: Thu, Apr 8 2010 4:21 AM

From pasting a small amount of  text from a large note file into a new note file

 

1205.Logos4Crash.zip

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David Gullick | Forum Activity | Replied: Thu, Apr 8 2010 4:32 AM

Problem is in copying hyperlinks from one note file to the other, standard text copies and pastes fine.

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Dave Hooton | Forum Activity | Replied: Thu, Apr 8 2010 7:03 AM

What hyperlink caused the crash? Can you reproduce it?

I had no problem with a bible reference or http:  link.

Dave
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MJ. Smith | Forum Activity | Replied: Thu, Apr 8 2010 1:59 PM

David Gullick:

Problem is in copying hyperlinks from one note file to the other, standard text copies and pastes fine.

Problem of hyperlinks was officially fixed - but it appears to have returned in a more limited form. I have had an occasional crash that has not had a final hyperlink so the perimeters of the current problem remain murky i.e. clear as mud.

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

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David Gullick | Forum Activity | Replied: Thu, Apr 8 2010 4:40 PM

Dave Hooton:

What hyperlink caused the crash? Can you reproduce it?

I had no problem with a bible reference or http:  link.

 

I could reproduce it last night, 3 times in a row. Was a bible hyperlink with the NASB.

EDIT: It appears to depend on the location of the hyperlink in the note file. I'm copying it from a large note file, which causes Logos to operate very slowly. However, when the hyperlink is from near the top of the note file, it copies and pastes fine. Try copy from near the bottom of the note file, and it produces this crash.

 

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MJ. Smith | Forum Activity | Replied: Thu, Apr 8 2010 4:47 PM

David Gullick:

I could reproduce it last night, 3 times in a row. Was a bible hyperlink with the NASB.

I'm glad it is reproducible. If you  could  post a log it will help Logos to find and fix the problem.

 

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

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David Gullick | Forum Activity | Replied: Thu, Apr 8 2010 6:56 PM

MJ. Smith:
I'm glad it is reproducible. If you  could  post a log it will help Logos to find and fix the problem.

 

Log is attached in my first post

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Dave Hooton | Forum Activity | Replied: Thu, Apr 8 2010 9:52 PM

David Gullick:
Log is attached in my first post

That was a synopsis of the error message. We appreciate the information and that you can reproduce the problem, but it would help the developers to have the Logos4.log and the crash text - see Diagnostic Logging together with an example of the text you were using.

Dave
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David Gullick | Forum Activity | Replied: Thu, Apr 8 2010 10:21 PM

Righto, sorry guys. Here goes.

This log is from just now.

Open Logos to an existing layout

select and copy hyper-linked text  "John 3:16, 1 John 2:2, 1 Timothy 2:4" from a large note file

paste into another short note file

Logos has encountered a problem and needs to close...

5556.Logos4Crash.zip

Anything else?

 

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MJ. Smith | Forum Activity | Replied: Thu, Apr 8 2010 10:22 PM

David Gullick:
Anything else?

That does it. Thanks.

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

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Dave Hooton | Forum Activity | Replied: Fri, Apr 9 2010 2:18 AM

David Gullick:
Anything else?

I can't reproduce the crash from the text example, so we will need the file logos4.log in the My Documents\Logos Log Files folder (upload after the crash and before you restart L4).

Thanks,

Dave
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David Gullick | Forum Activity | Replied: Fri, Apr 9 2010 5:07 AM

0268.Logos4.zip

If I write this hyperlink in a new note file I can copy and paste it to another note file fine. I think part of the reason is because of the length of the note I'm copying from.       I can even copy and paste from the top of this long note file ok, but I can't from the bottom of it successfully

I can't copy that text from the top either. Same text, new note files though and it works fine.

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Dave Hooton | Forum Activity | Replied: Fri, Apr 9 2010 6:21 AM

Thanks David.

Dave
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Melissa Snyder | Forum Activity | Replied: Fri, Apr 9 2010 9:07 AM

I will report this crash error, thanks.

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Doug Ford | Forum Activity | Replied: Mon, Jun 28 2010 12:19 AM

After having this happen to me, I researched to find that it had happened to others.

Crashes when pasting material (with link embedded) into bottom of note that has maybe 200 ? words.

As of June 27, 2010 it must still be an issue. Doug df@digitalnaturopath.com

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Dave Hooton | Forum Activity | Replied: Mon, Jun 28 2010 1:32 AM

DougFord:

Crashes when pasting material (with link embedded) into bottom of note that has maybe 200 ? words.

As of June 27, 2010 it must still be an issue.

This bug has been confirmed by Logos but it has not been fixed.

Dave
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Melissa Snyder | Forum Activity | Replied: Mon, Jun 28 2010 8:53 AM

Dave Hooton:

DougFord:

Crashes when pasting material (with link embedded) into bottom of note that has maybe 200 ? words.

As of June 27, 2010 it must still be an issue.

This bug has been confirmed by Logos but it has not been fixed.

This error reported previously was originally fixed in 4.0c Beta 6. (The wiki report hadn't been updated.) However, there have been a few new reports with the same error, but slightly different symptoms. This will be fixed in a future release.

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