Logos 7 not opening

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This post has 2 Replies | 1 Follower

Posts 1
Richard | Forum Activity | Posted: Fri, Jan 26 2018 8:20 PM

Same issue as documented by others. Seems Logos 7 is unresponsive and not opening since I did the latest MacOS update a few days ago. I get the "untitled" in the menu bar - I've followed the instructions as given in the forums and directed by customer support. Nothing has fixed it. 

In a last effort to get this resolved, here is my log report attached. 

0336.LogosLogs.richardkidger.20180126-231621.zip

Posts 68
Moses Rivera | Forum Activity | Replied: Sun, Jan 28 2018 6:14 PM

When you work through Solution #2 found here https://www.logos.com/support/logos6/mac/crash ), make sure to unlock the pad-lock icon so you’re able click the "apply to enclosed items" icon.

Posts 2429
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Wed, Feb 21 2018 10:37 AM

Richard:

Same issue as documented by others. Seems Logos 7 is unresponsive and not opening since I did the latest MacOS update a few days ago. I get the "untitled" in the menu bar - I've followed the instructions as given in the forums and directed by customer support. Nothing has fixed it. 

In a last effort to get this resolved, here is my log report attached. 

0336.LogosLogs.richardkidger.20180126-231621.zip

This has been fixed in 7.13.

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