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Posts 5
Mark Christenson | Forum Activity | Posted: Mon, Jan 29 2018 8:53 AM

Greetings,

I am unable to access my resources offline (either iPad or iPhone, latest iOS on both, latest app version on both). This despite my preferred bible showing as downloaded.

I couldn’t find this addressed in the last month or in the forum—apologies if it was addressed elsewhere.

Mark

Posts 27249
Forum MVP
JT (alabama24) | Forum Activity | Replied: Mon, Jan 29 2018 12:18 PM
Try deleting the resource and redownloading. if that doesnt work, you may need to reinstall.

OSX & iOS | Logs |  Install

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Forum MVP
Dave Hooton | Forum Activity | Replied: Tue, Jan 30 2018 7:20 PM

Mark Christenson:
I am unable to access my resources offline (either iPad or iPhone, latest iOS on both, latest app version on both). This despite my preferred bible showing as downloaded.

If your preferred bible is the only resource in Library when offline, then you have to download your other resources when online.

Dave
===

Windows & Android

Posts 5
Mark Christenson | Forum Activity | Replied: Wed, Jan 31 2018 4:00 PM

A bunch of my resources show as “downloaded” but I don’t have access offline.

I will try deleting and re-downloading to see if that makes a difference.

Posts 283
Bernhard | Forum Activity | Replied: Thu, Feb 1 2018 12:55 AM

Did you recently restore your devices from a backup? What you are seeing is exactly what happens if you have downloaded resources and restore your device. The only way to solve that is to go through and remove the downloaded book and download it again.

Posts 5
Mark Christenson | Forum Activity | Replied: Thu, Feb 1 2018 8:30 AM

Deleting and reinstalling the resources appears to have done the trick--should have done that first before posting, and appreciate the suggestions to do so. I do not remember doing a restore or anything (I did update the iOS software) but all appears to be well.

Thanks to all and cheers,

Mark

Posts 958
Harry Hahne | Forum Activity | Replied: Sun, Feb 4 2018 9:22 AM

Offline searching is not working either since the last update.

Posts 27249
Forum MVP
JT (alabama24) | Forum Activity | Replied: Sun, Feb 4 2018 2:24 PM

Harry Hahne:

Offline searching is not working either since the last update.

The OP had a different issue (corrupted installation). Please create a new thread and explain your issue clearly. 

OSX & iOS | Logs |  Install

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