Logos update failed due to no updated Windows 10 drivers available

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Grace Meeks | Forum Activity | Posted: Wed, Jan 31 2018 6:12 PM

I cannot install the latest update to Logos 7 because it says my Windows needs to be updated.  However, after spending 3 visits with Microsoft, I cannot update Windows 10 because my 5 year old Toshiba laptop has not released any Windows 10 updated drivers.

How do I stop the Logos update and keep the "old" version which works with my un-updated Windows 10?  Anybody assist?

Thanks much.

Posts 10178
Denise | Forum Activity | Replied: Wed, Jan 31 2018 6:35 PM

Hi Grace

Happened to me. But when I clicked on my Logos to start it (install), it asked if to install. I said no. Then I got my old Logos back (it was still there).


Posts 4
Grace Meeks | Forum Activity | Replied: Wed, Jan 31 2018 6:54 PM

Oh yes....thank you so much!  I have done that before, but have been having so much trouble with Windows update, I forgot that simple step.

Thanks for the assistance!

Posts 10178
Denise | Forum Activity | Replied: Wed, Jan 31 2018 8:05 PM

SmileSmile


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