Logos 7 crashing at launch

Page 1 of 1 (6 items)
This post has 5 Replies | 0 Followers

Posts 4
Lucas Miller | Forum Activity | Posted: Wed, Jan 31 2018 6:18 PM

hello, 

I am running logos 7 on Mac OS 10.13.3

When I launch logos is bounces a few times like it is starting up and then doesn't do anything. The menu bars all read untitled. I uninstalled and re-installed logos and the problem continues. 

I have tried the solutions on this page https://www.logos.com/support/logos6/mac/crash I am unable to locate the logos4 folder in my library or anywhere on my mac. 

here are logos logs from when I start the program up: 7343.LogosLogs.lmiller.20180127-093117.zip

Any help would be appreciated. 

Posts 27960
Forum MVP
JT (alabama24) | Forum Activity | Replied: Wed, Jan 31 2018 6:34 PM

Your solution is very likely under "option 2" under the link you provided. You will need to follow the steps very carefully. If it is too technical, I would suggest calling FL directly. 

Lucas Miller:
I am unable to locate the logos4 folder in my library or anywhere on my mac. 

Your system library is hidden by default on macOS. To find it, follow these steps:

  • Open a finder window
  • Click on the "go" menu
  • press and hold the "option" key.

Doing the three steps laid out above will reveal a link to your user library under the "go" menu. The Logos4 folder is found in the path:

  • library | application support | logos4

OSX & iOS | Logs |  Install

Posts 4
Lucas Miller | Forum Activity | Replied: Wed, Jan 31 2018 6:42 PM

Ah, I was neglecting to hold the option key. Thank you for the quick response. 

Posts 27960
Forum MVP
JT (alabama24) | Forum Activity | Replied: Wed, Jan 31 2018 7:24 PM

Did you get it working then? Let us know how it goes! 

OSX & iOS | Logs |  Install

Posts 1
Hugh Spackman | Forum Activity | Replied: Sun, Feb 18 2018 10:11 AM

I was having the same issue listed (no windows load, every menu says Untitled). 

Problem was solved by following the processes listed in the link. 

So, thanks!

Posts 27960
Forum MVP
JT (alabama24) | Forum Activity | Replied: Sun, Feb 18 2018 11:47 AM

Yes ...And welcome to the forums! Smile

OSX & iOS | Logs |  Install

Page 1 of 1 (6 items) | RSS