BUG: Shift+O in Sermon Editor crashes Logos (windows 10)

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Geo Philips | Forum Activity | Posted: Sat, Aug 4 2018 7:13 AM

I am sure someone has reported this but I am surprised this bug is still around

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Graham Criddle | Forum Activity | Replied: Sat, Aug 4 2018 7:23 AM

Geo Philips:

I am sure someone has reported this but I am surprised this bug is still around

I don't see this - Shift+O simply gives me a capital "O"

Can you expand further please?

Posts 391
Geo Philips | Forum Activity | Replied: Sat, Aug 4 2018 7:38 AM

Thanks Graham. After your reply, I tried two things

1. Hitting Shift + O on the same Logos install - crash

2. Doing the same thing on a separate install I have on my Surface Pro. no crash but some visual weirdness in the library pane

There didnt seem to be any pertinent info in the Logos logs so I went to event viewer and found this.

Faulting application name: Logos.exe, version: 7.16.0.12, time stamp: 0x5b22e5da
Faulting module name: KERNELBASE.dll, version: 10.0.17134.165, time stamp: 0xb0bb231d
Exception code: 0xe0434352

Perhaps some conflict with another app on my computer?

Posts 391
Geo Philips | Forum Activity | Replied: Sat, Sep 8 2018 8:55 AM

So I found the conflicting app. Its CAM software from NZXT that I use to control my AIO cooler (yes, I game and type sermons on the same PC Big Smile )

Shift+O brings up CAM's overlay on games showing FPS and CPU temps and so on. FOr some reason (probably the use of DirectX perhaps), Logos is seen as a game by CAM and Shift+O tries to bring up this graphical overlay.

This somehow disrupts Logos and causes it to crash.

I have changed the overlay shortcut in CAM and can confirm that the issue is resolved.

 

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Graham Criddle | Forum Activity | Replied: Sat, Sep 8 2018 9:01 AM

Thanks for letting us know,

Fascinating!

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