Purchased Twice: Reading Revelation Responsibly!!!

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Joseph Turner | Forum Activity | Posted: Sat, Aug 18 2018 9:58 AM

I purchased Reading Revelation Responsibly since it was on sale, but when I pulled it up in my library, I have it twice.  It turns out that I bought it in vyrso format on 2/10/17 for $14.98.  This should have rolled over to a Logos license automatically but didn't.  I'll notify customer service, but be warned!

Disclaimer:  I hate using messaging, texting, and email for real communication.  If anything that I type to you seems like anything other than humble and respectful, then I have not done a good job typing my thoughts.

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NB.Mick | Forum Activity | Replied: Sat, Aug 18 2018 12:48 PM

Joseph Turner:
I purchased Reading Revelation Responsibly since it was on sale, but when I pulled it up in my library, I have it twice.  It turns out that I bought it in vyrso format

Good catch, I find the same here. 

Joseph Turner:
This should have rolled over to a Logos license automatically but didn't.  I'll notify customer service

I hope they can make this right. 

Running Logos 8 latest beta version on Win 10

Posts 1973
Joseph Turner | Forum Activity | Replied: Sat, Aug 18 2018 2:06 PM

I received a $10 credit, and they are checking on it.

Disclaimer:  I hate using messaging, texting, and email for real communication.  If anything that I type to you seems like anything other than humble and respectful, then I have not done a good job typing my thoughts.

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