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This post has 9 Replies | 3 Followers

Posts 44
Rob Bailey | Forum Activity | Posted: Sat, Sep 1 2018 1:05 PM

All I'm getting in most cases are blank, or incorrectly loaded pages from most anything to do with FC. Is anyone else having the same problem?

Posts 20865
Forum MVP
Graham Criddle | Forum Activity | Replied: Sat, Sep 1 2018 1:08 PM

They look ok to me.

Posts 44
Rob Bailey | Forum Activity | Replied: Sat, Sep 1 2018 1:13 PM

I rebooted my computer and all seems well now. Sometimes you just need to turn it all off! LOL.

Posts 44
Rob Bailey | Forum Activity | Replied: Sat, Sep 1 2018 1:25 PM

I spoke too soon. I still can't load https://connect.faithlife.com/

I even tried clearing cookies, history and other stuff, and tried a different browser, but it won't load. If I do get a page from FC to load, it looks incorrectly formated.

Posts 693
JH | Forum Activity | Replied: Sat, Sep 1 2018 2:07 PM

They don't render correctly for me either.

Posts 1926
GaoLu | Forum Activity | Replied: Mon, Sep 17 2018 4:30 PM

It is having a few issues.  Maybe just give it some more time.

Posts 40
LogosEmployee
Jake Press (Faithlife) | Forum Activity | Replied: Mon, Sep 17 2018 5:21 PM

Hello,

Thank you for letting us know the issue you are having with Faithlife Connect.

Please clear your cache and let us know if all three of you are still having the same issue.

Thank you,

The Connect Team

Posts 44
Rob Bailey | Forum Activity | Replied: Mon, Sep 17 2018 5:44 PM

Ok, I cleared the cache again. After that, I am getting something for the faithlife connect pages (rather than simply blank white). And, previous to this, I have been successful in selecting and placing my order for my monthly books, if I am patient and go through the process multiple times. But even now, when I can see the different pages, the formatting is not what it should be. For example, when I went to my email preferences, it all looked like very plain text, with about 1/2 in margin from the left side of my screen.

Posts 693
JH | Forum Activity | Replied: Thu, Oct 11 2018 5:31 PM

Jake Press (Faithlife):

Hello,

Thank you for letting us know the issue you are having with Faithlife Connect.

Please clear your cache and let us know if all three of you are still having the same issue.

Thank you,

The Connect Team

Nope - still renders horribly on my system. It is not even usable - links all over the place and incomprehensible to follow. Any other thoughts?

Posts 4420
Forum MVP
Mike Binks | Forum Activity | Replied: Thu, Oct 11 2018 11:27 PM

The link Rob cited loads fine here...

MacOS 10.14.1

Safari 12.0.1

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