Text Comparison Unexpected error occured

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James Haninger | Forum Activity | Posted: Mon, Sep 10 2018 11:23 AM

My Text Comparison has an "unexpected error". I have restarted Verbum 7 and it still crashes.

Anyone else having this problem and is there a solution?

Thanks!

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Mike Binks | Forum Activity | Replied: Mon, Sep 10 2018 11:36 AM

Hi James

Welcome to the forums, I do hope we can help you out and get your Text Comparison working again.

We will however need a little more detail from you.

Which platform are you working on ie Mac or Windows?

Which version of the Operating System do you have installed?

Which version of Logos do you have installed?

In addition the following are likely to be useful...

A screenshot of the panel with the error message (do show the settings at the top of the panel).

A copy of the logs (see my signature line) taken just after the error occurs.

There are quite a few technically minded volunteers about who will be able to help you out.

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