Good News! Logos 8 features have been added to your Faithlife Connect account.

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This post has 44 Replies | 6 Followers

Posts 40
LogosEmployee
Jake Press (Faithlife) | Forum Activity | Posted: Mon, Oct 29 2018 8:58 AM

Faithlife Connect Subscribers,  

Logos 8 is here!

You can start using the new features before anyone else. Sign in to get the new features to your account. You’ll be asked to check out, but there will be no charge to you.

A Big Change to Notes

As a Faithlife Connect subscriber, ordinarily you’d get a major update like this automatically. However, there are big changes to the Notes tool in this release, so we’re giving you a chance to opt in to see the improvements we’ve made.

We think you’ll agree with one Logos 8 beta tester who said, “I love the new notes system—it is faster, allows you to quickly find and organize your notes, and it's all around more powerful.”

On November 5, we’ll migrate all Connect subscribers to the new Logos 8 features.

Go to https://logos.com/8 to learn more details about all of the exciting features of Logos 8. 

 

Posts 69
Timothy Jang | Forum Activity | Replied: Mon, Oct 29 2018 10:01 AM

Hi Jake,

I removed the Mobile ed course from my cart by mistake, which was added by clicking Sign in in your post. I am trying to add it to the cart again by clicking it to no avail. Am I missing something? Would you help me out? 

Posts 2728
Erwin Stull, Sr. | Forum Activity | Replied: Mon, Oct 29 2018 10:06 AM

Timothy Jang:

Hi Jake,

I removed the Mobile ed course from my cart by mistake, which was added by clicking Sign in in your post. I am trying to add it to the cart again by clicking it to no avail. Am I missing something? Would you help me out? 

I didn't see the Mobile Ed course. Now I'm curious if I deleted it by mistake also.

Posts 438
Rodney Phillips | Forum Activity | Replied: Mon, Oct 29 2018 10:07 AM

When I click your link (I am already signed in) it just takes me to an empty shopping Cart?

Posts 2639
SineNomine | Forum Activity | Replied: Mon, Oct 29 2018 10:22 AM

Verbum Now subscribers also get automatic access.

Posts 40
LogosEmployee
Jake Press (Faithlife) | Forum Activity | Replied: Mon, Oct 29 2018 10:30 AM

When you say you are having issues and somehow removed a Mobile Ed course. Are you saying...

a. you selected it > went to cart > deleted it? 

b. you did "a" and now the problem is you can't re-add it? 

c. Adding a course is not working for you?

Posts 97
Ted Harms | Forum Activity | Replied: Mon, Oct 29 2018 10:59 AM

I also am getting an empty cart when I log in.

Posts 40
LogosEmployee
Jake Press (Faithlife) | Forum Activity | Replied: Mon, Oct 29 2018 11:14 AM

Thank you all for your feedback. I'm notifying customer support of the issue. I'll update when this has been fixed. Thanks for you patience in the meantime. 

Connect Team 

Posts 97
Ted Harms | Forum Activity | Replied: Mon, Oct 29 2018 11:16 AM

Thank so much Jake

Posts 40
LogosEmployee
Jake Press (Faithlife) | Forum Activity | Replied: Mon, Oct 29 2018 12:57 PM

You are very welcome! :)

Posts 62
JFritschJr | Forum Activity | Replied: Mon, Oct 29 2018 6:25 PM

I also see an empty cart. Any update on this?

Posts 21
Steven New | Forum Activity | Replied: Mon, Oct 29 2018 9:51 PM

Do Faithlife Connect Users get the free mobile course as well?

Posts 2720
Forum MVP
PetahChristian | Forum Activity | Replied: Mon, Oct 29 2018 10:09 PM

Steven New:

Do Faithlife Connect Users get the free mobile course as well?

Yes, if you purchase a Silver library (or higher).

Posts 298
Luuk Dondorp | Forum Activity | Replied: Mon, Oct 29 2018 10:10 PM

Hi Jake,

I removed all other stuff from the cart execpt the Logos 8 because I thought the other stuff was a mistake. 

I read now in these forums that this was by purpose. When I click on the link in the mail it now shows me the order info. 

Is it somehow possible to correct this for me. 

Thanks!

Luuk

 

Posts 438
Rodney Phillips | Forum Activity | Replied: Tue, Oct 30 2018 5:17 AM

Still got the empty Cart too..   Thanks!

Posts 673
Robert Peters | Forum Activity | Replied: Tue, Oct 30 2018 5:29 AM

For some reason it is not working. Its says card declined

Posts 438
Rodney Phillips | Forum Activity | Replied: Tue, Oct 30 2018 5:39 AM

This address worked for me

 Casey Jones: I see the Logos 8 announcements, but no links except for one that takes me to the regular Logos 8 sales page.

Casey, as a Faithlife Connect user, you'll be upgraded automatically to Logos 8 on Nov. 5. However, you can opt into the upgrade by purchasing a free order from: https://store.faithlife.com/buy/169069.

Posts 673
Robert Peters | Forum Activity | Replied: Tue, Oct 30 2018 8:03 AM

Any update on this fix? 

Posts 40
LogosEmployee
Jake Press (Faithlife) | Forum Activity | Replied: Tue, Oct 30 2018 9:02 AM

For anyone that is having the following problems:

1. Your card isn't working. 

2. You accidentally emptied your cart and would like to still receive the early access to Logos 8 features. 

3. You followed the instructions and still cannot get access to the early features or courses. 

Please do the following:

Email support@faithlife.com. Please note: due to the amount of activity and excitement around Logos 8, there may be a slight delay in a response. We thank you for your patience in the meantime.

Please keep us updated in this thread if you're problem is still not solved in the next few days. 

Thank you, 

The Connect Team

Posts 929
JohnB | Forum Activity | Replied: Tue, Oct 30 2018 10:32 AM

I clicked on the link on my email and was taken to my shopping cart and was faced with a charge of $3,000 for the upgrade. 

I did NOT click this - I am on my spare credit card that has a limit of £1,500!!

Then I got an email stating that the email was a mistake and giving me a $25 credit.

I checked my Faithlife Connect Essentials - No library (formerly Logos Now) account which confirmed that my account was still valid and paid up. 

As the paid full features upgrade for me is only $131.36  what is going on?????





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