Page 6 of 8 (141 items) « First ... < Previous 4 5 6 7 8 Next >
This post has 140 Replies | 6 Followers

Posts 212
David Wanat | Forum Activity | Replied: Fri, Nov 9 2018 6:08 PM

My Aristotle loads without crashing now. So that works. I’ll have to see if it gives blank pages later.

Retina MacBook Pro. i5 2.6ghz 8gb RAM, 512mb SSD (Late 2013). macOS 10.14. iPad Mini 4–128gb

Verbum 8 Silver, Orthodox 8 Bronze. Starter sets: Anglican, Baptist, Lutheran, Methodist, Pentecostal, Reformed, SDA, Standard

Posts 212
David Wanat | Forum Activity | Replied: Sat, Nov 10 2018 10:02 AM

Final verdict on 8.0.3. Books no longer seem to crash it, but I still get the blank screens and repeating pages requiring me to close the app and restart it.

Retina MacBook Pro. i5 2.6ghz 8gb RAM, 512mb SSD (Late 2013). macOS 10.14. iPad Mini 4–128gb

Verbum 8 Silver, Orthodox 8 Bronze. Starter sets: Anglican, Baptist, Lutheran, Methodist, Pentecostal, Reformed, SDA, Standard

Posts 94
Ben Bush | Forum Activity | Replied: Sat, Nov 10 2018 11:44 AM

Wish the update would show up in the App store so I could download it. 

Posts 212
David Wanat | Forum Activity | Replied: Sat, Nov 10 2018 11:57 AM

Ben Bush:

Wish the update would show up in the App store so I could download it. 

if you’re talking 8.0.3 for iOS, it is.

Retina MacBook Pro. i5 2.6ghz 8gb RAM, 512mb SSD (Late 2013). macOS 10.14. iPad Mini 4–128gb

Verbum 8 Silver, Orthodox 8 Bronze. Starter sets: Anglican, Baptist, Lutheran, Methodist, Pentecostal, Reformed, SDA, Standard

Posts 94
Ben Bush | Forum Activity | Replied: Sat, Nov 10 2018 12:16 PM

Perhaps that was what I downloaded earlier this week. Crashes so fast I can't check. Hoping the latest version shows up asap. 

Posts 1749
Kenneth Neighoff | Forum Activity | Replied: Sat, Nov 10 2018 12:21 PM

Just go to the App Store and manually download it.

Posts 212
David Wanat | Forum Activity | Replied: Sat, Nov 10 2018 12:25 PM

Ben Bush:

Perhaps that was what I downloaded earlier this week. Crashes so fast I can't check. Hoping the latest version shows up asap. 

8.0.3 came out yesterday for iOS. Strange if you haven’t seen it.

did you go into Settings>Logos/Verbum and choose “Reset workspace”? If you do that, and don’t open the book it crashes on, you should get some functionality.

hope this helps.

Retina MacBook Pro. i5 2.6ghz 8gb RAM, 512mb SSD (Late 2013). macOS 10.14. iPad Mini 4–128gb

Verbum 8 Silver, Orthodox 8 Bronze. Starter sets: Anglican, Baptist, Lutheran, Methodist, Pentecostal, Reformed, SDA, Standard

Posts 94
Ben Bush | Forum Activity | Replied: Sat, Nov 10 2018 12:55 PM

I have the latest version the Apple App store has provided. Again... waiting for the updated to show up for update. Going to the App store otherwise only gives the option to open the app, not download. Thanks for the response nonetheless. 

Posts 94
Ben Bush | Forum Activity | Replied: Sat, Nov 10 2018 1:51 PM

Did find where you can update going to app itself in App store (thanks for that) and updated to 8.03, can't remember last time I did that with Logos. However, still crashes as before on iPhone X. I've reset workspace also, but still no-go. Oh well... 

Posts 453
Bob Deacon | Forum Activity | Replied: Sun, Nov 11 2018 12:48 PM

8.0.3 is a NO GO for me. Constant crash after a short time!

Bob

Bob Deacon

Dell Inspiron, Windows 10 Creator Edition (not used much)

MacBook Air (2017) with Mojave (preferred)

Ipad Air 2 (ios 12.1.1)

Iphone 6S (ios 12.1.1)

Posts 2673
Mattillo | Forum Activity | Replied: Sun, Nov 11 2018 12:54 PM

Sad

On my iPad mini the crashing is much less now. Only once in last 24 hours but I constantly have to force close it and restart it due to the blank pages and stuck scrolling.

Posts 1749
Kenneth Neighoff | Forum Activity | Replied: Sun, Nov 11 2018 1:13 PM

Bob Deacon:

8.0.3 is a NO GO for me. Constant crash after a short time!

Bob

bob, 

i suggest sending your crash logs in. They might help Logos determine why it is happening.  

Tap the three bars, select help and then report A problem. 

Posts 453
Bob Deacon | Forum Activity | Replied: Sun, Nov 11 2018 1:31 PM

Ok. Let me give that a whirl. Thank you

Bob

Bob Deacon

Dell Inspiron, Windows 10 Creator Edition (not used much)

MacBook Air (2017) with Mojave (preferred)

Ipad Air 2 (ios 12.1.1)

Iphone 6S (ios 12.1.1)

Posts 453
Bob Deacon | Forum Activity | Replied: Sun, Nov 11 2018 1:34 PM

That also is a NO-GO! App was frozen.

Bob

Bob Deacon

Dell Inspiron, Windows 10 Creator Edition (not used much)

MacBook Air (2017) with Mojave (preferred)

Ipad Air 2 (ios 12.1.1)

Iphone 6S (ios 12.1.1)

Posts 453
Bob Deacon | Forum Activity | Replied: Mon, Nov 12 2018 2:29 AM

I was finally able to upload a crash report. I had to do it quick before it crashed. Just upgraded to L8 yesterday and laptop was in the process of updating and making the transition at basically the same time. Don't know if that might be related. L8 mobile is dead in the water for me. It is UNUSABLE! Desktop version is fine.

Bob

Bob Deacon

Dell Inspiron, Windows 10 Creator Edition (not used much)

MacBook Air (2017) with Mojave (preferred)

Ipad Air 2 (ios 12.1.1)

Iphone 6S (ios 12.1.1)

Posts 4387
Forum MVP
Mike Binks | Forum Activity | Replied: Mon, Nov 12 2018 3:00 AM

Bob Deacon:

I was finally able to upload a crash report. I had to do it quick before it crashed. Just upgraded to L8 yesterday and laptop was in the process of updating and making the transition at basically the same time. Don't know if that might be related. L8 mobile is dead in the water for me. It is UNUSABLE! Desktop version is fine.

Bob

Bob

One of the features of the Log Reporting tool is that the Logs are collected AFTER a crash.

This is designed to allow the crash to be record in the Logs themselves.

I might be helpful to you to post the resulting zipped log file in a new thread and see if one of our gurus can help with the cause.

Posts 453
Bob Deacon | Forum Activity | Replied: Mon, Nov 12 2018 3:24 AM

Thank you Mike. I am not sure where to find the zipped log file. I have been away from Logos for a while and just upgraded yesterday. I do like what I see but this mobile app anomaly is a show stopper for me!

Bob

Bob Deacon

Dell Inspiron, Windows 10 Creator Edition (not used much)

MacBook Air (2017) with Mojave (preferred)

Ipad Air 2 (ios 12.1.1)

Iphone 6S (ios 12.1.1)

Posts 20552
Forum MVP
Graham Criddle | Forum Activity | Replied: Mon, Nov 12 2018 3:34 AM

Bob

Bob Deacon:
Thank you Mike. I am not sure where to find the zipped log file

Mike's comment relates to the desktop app not the mobile one.

Sending the log through from the mobile app - which you have done - is the only option we have there.

Posts 453
Bob Deacon | Forum Activity | Replied: Mon, Nov 12 2018 3:52 AM

Okay, thank you Graham. I am concerned about the mobile app. I do have the latest (8.0.3) and while it starts up, I get the spinning Mac wheel which indicates it is downloading something but it crashes after 10-15 seconds or so.

Bob

Bob Deacon

Dell Inspiron, Windows 10 Creator Edition (not used much)

MacBook Air (2017) with Mojave (preferred)

Ipad Air 2 (ios 12.1.1)

Iphone 6S (ios 12.1.1)

Posts 20552
Forum MVP
Graham Criddle | Forum Activity | Replied: Mon, Nov 12 2018 3:59 AM

Bob Deacon:
I am concerned about the mobile app. I do have the latest (8.0.3) and while it starts up, I get the spinning Mac wheel which indicates it is downloading something but it crashes after 10-15 seconds or so.

I share your concerns.

I flagged something similar yesterday at https://community.logos.com/forums/t/175095.aspx 

Hopefully this can be identified and addressed quickly.

Page 6 of 8 (141 items) « First ... < Previous 4 5 6 7 8 Next > | RSS