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This post has 12 Replies | 2 Followers

Posts 74
MikeG53 | Forum Activity | Posted: Mon, Oct 29 2018 3:43 PM

Hi,

Working my way through Verbum 8 - should be a nice update.

When I start the iOS App for Verbum, it starts up and then goes away.  It is running in the background, but when I try to make it the active App. it just goes to the background again.  So basically it is unusable.  Same issues on the iPhone 8 and the iPad mini.

Anyone else having these problems?

Thanks,

Mike

Posts 21869
Forum MVP
Graham Criddle | Forum Activity | Replied: Mon, Oct 29 2018 3:46 PM

MikeG53:
Anyone else having these problems?

I expect this is the same issue being discussed at https://community.logos.com/forums/t/173786.aspx - and Faithlife have submitted a fix to Apple so hopefully an update should be available soon.

Posts 125
LogosEmployee
Donald Antenen (Faithlife) | Forum Activity | Replied: Mon, Oct 29 2018 4:11 PM

Correct. We are aware of the issue, and it will be fixed as soon as possible!

Posts 74
MikeG53 | Forum Activity | Replied: Mon, Oct 29 2018 4:45 PM

Thanks 

Posts 125
LogosEmployee
Donald Antenen (Faithlife) | Forum Activity | Replied: Tue, Oct 30 2018 8:37 AM

From one of our developers last night: "The fixed iOS Verbum app has been submitted and we’ve requested an expedited review from Apple. Hopefully it will release sometime this evening (although I can’t make a prediction)."

Posts 125
LogosEmployee
Donald Antenen (Faithlife) | Forum Activity | Replied: Tue, Oct 30 2018 1:47 PM

An update:

Apple has taken longer than usual to approve our fix, so this issue remains for Verbum users. Until Apple ships the fix, you can access your content on app.verbum.com or by downloading and signing in to the Logos Bible Software app.

I will update this thread when Apple approves the fix. Apologies again for the delay!

Posts 286
David Wanat | Forum Activity | Replied: Wed, Oct 31 2018 5:45 AM

Apple must be excessively pedantic this time. the Logos app works, so I’ll use it for now, loading only what I immediately need.

Retina MacBook Pro, 2013, iPad Mini 4

Platinum: Verbum. Gold: Orthodox. Bronze: Lutheran. Starter: Anglican, Baptist, Messianic Jewish, Methodist, Pentecostal, Reformed, SDA, Standard

Posts 125
LogosEmployee

Apple has approved the update, and the new version will start to propagate the app store over the next few hours.

You will be able to update your iOS Verbum app later today. Sorry for the wait!

Posts 68
Kevin Clemens | Forum Activity | Replied: Thu, Nov 1 2018 9:48 AM

Donald Antenen (Faithlife):

You will be able to update your iOS Verbum app later today. Sorry for the wait!

Yes

Posts 161
LogosEmployee

I have successfully updated my iPhone and iPad with the new update.  Things look to be working well.  Let us know if you experience any further issues or have any questions.

Craig St. Clair | Verbum Product Manager |

Posts 292
Bruce Roth | Forum Activity | Replied: Thu, Nov 1 2018 12:45 PM

On my iphone 7+, ios 12.1 it still won't open.  I went through a reset, but still doesn't open.  The Logos beta version that I am using works.

Haven't tried the ipad yet.

Posts 292
Bruce Roth | Forum Activity | Replied: Thu, Nov 1 2018 1:05 PM

Bruce Roth:

On my iphone 7+, ios 12.1 it still won't open.  I went through a reset, but still doesn't open.  The Logos beta version that I am using works.

Haven't tried the ipad yet.

Works on the iPad 

Posts 292
Bruce Roth | Forum Activity | Replied: Thu, Nov 1 2018 1:39 PM

The latest one, a few moments a ghost o works on iPhone. 

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