Logos Library is Amazing, Mobile use is not.

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This post has 52 Replies | 10 Followers

Posts 616
James McAdams | Forum Activity | Replied: Mon, Nov 12 2018 10:54 AM

Fr Devin Roza:

Above all, inline search is key for the Mobile App, and should always be the default option, and should work equally well offline or online. Searching in all resources I find is rarely needed or wanted on the mobile app, for me anyway.

Ooh! Ooh! Yes, this.

Posts 1237
Forum MVP
Reuben Helmuth | Forum Activity | Replied: Mon, Nov 12 2018 1:04 PM

My top 2:

  1. Blazing Fast In-line Search
  2. Reader's Edition RI's
Posts 2655
Doc B | Forum Activity | Replied: Mon, Nov 12 2018 2:12 PM

Daniel Di Bartolo:
What are some of the primary offline improvements that you'd like to see?

Basic press-lookup functionality, either by auto-download of key resources or a list of suggested resources which should be downloaded for offline function (this in addition to some of the other fine suggestions made by others).

My thanks to the various MVPs. Without them Logos would have died early. They were the only real help available.

Faithlife Corp. owes the MVPs free resources for life.

Posts 725
Bill Anderson | Forum Activity | Replied: Mon, Nov 12 2018 2:46 PM

mj strand:

Additionally, enabling sync of personal books to mobile devices would be a wonderful addition! 

There are simply books which are not available in the Logos library (yet) which I have imported to Logos on my computer, and which are synced to the cloud (I believe).  Making those books available on mobile devices would be very, very beneficial.   

I see you are new to the Logos forums. Welcome! To your suggestion, Faithlife has previously determined they will never support sync of personal books to the mobile apps. If syncing PBBs is necessary for you, I suggest you do what many of us have done -- get a Surface Pro or Surface Go. That way, you have a tablet that runs the full desktop version of the software with access to all of your personal books.

Posts 455
Bob Deacon | Forum Activity | Replied: Mon, Nov 12 2018 4:49 PM

I certainly agree. Not happy at all with new mobile app!

Bob Deacon

Dell Inspiron, Windows 10 Creator Edition (not used much)

MacBook Air (2017) with Mojave (preferred)

Ipad Air 2 (ios 12.1.1)

Iphone 6S (ios 12.1.1)

Posts 158
LogosEmployee
Daniel Di Bartolo | Forum Activity | Replied: Mon, Nov 12 2018 4:50 PM

Bob Deacon:
Not happy at all with new mobile app!

What aspects of the L8 mobile app can we improve?  How can we make it better for you?

Posts 455
Bob Deacon | Forum Activity | Replied: Mon, Nov 12 2018 6:15 PM

It is very slow in applying a highlight, it is sometimes difficult selecting text to highlight. I have yet to put it through its paces with notes. I definitely would like offline access for Reverse Interlinears. Please understand, it it not my intent to be negative but IMHO L7 seemed better in some (but not all) ways.

Bob

Bob Deacon

Dell Inspiron, Windows 10 Creator Edition (not used much)

MacBook Air (2017) with Mojave (preferred)

Ipad Air 2 (ios 12.1.1)

Iphone 6S (ios 12.1.1)

Posts 2673
Mattillo | Forum Activity | Replied: Tue, Nov 13 2018 3:35 AM

Daniel Di Bartolo:

Hi everyone, 

We know offline use is important to many of our users. We have shipped improvements to offline word lookups, and we're actively working on improving offline search. 

Full offline use of the Logos app is not really feasible for many reasons. However, we're wanting to improve the offline experience where we can, especially for core lookups/activities in the app. Additionally, we're working on improvements to the library that will make it easier to download resources, and to know if those resources have been downloaded. 

What are some of the primary offline improvements that you'd like to see?

I don't mean for this to be rude or cheeky, but I would like for the app to run correctly first. My app worked great when it was L7 but now it is plagued by crashes, freezes, blank pages and locked scrolling forcing numerous restarts and killing my battery.  Once that is addressed, I would like to be able to download my resources and run searches offline as well as guides and workflows. Thank you

Posts 219
André Kamphuis | Forum Activity | Replied: Tue, Nov 13 2018 3:42 AM

Daniel Di Bartolo:

Bob Deacon:
Not happy at all with new mobile app!

What aspects of the L8 mobile app can we improve?  How can we make it better for you?

On my iOS device, it is very difficult to select any text close to a hyperlinked Scripture Reference (either in the line above or underneath). It usually opens the long-press options menu for Scripture references, even though I long-pressed on some text in a different line. This really hinders smooth highlighting. 

Posts 2673
Mattillo | Forum Activity | Replied: Tue, Nov 13 2018 3:43 AM

I would also like a better option for getting word definitions. I have English dictionaries prioritized towards the top but when using lookup I don't always get results from a dictionary. Maybe add an option like define that pulls from the device dictionary?

Posts 2655
Doc B | Forum Activity | Replied: Tue, Nov 13 2018 6:23 AM

Mattillo:
Maybe add an option like define that pulls from the device dictionary?

Now I see the problem FL has.  This is the exact OPPOSITE of what I want.  It is pulling from my iOS dictionary and I *don't* want that to happen.

"You can please some of the people some of the time..." Smile

My thanks to the various MVPs. Without them Logos would have died early. They were the only real help available.

Faithlife Corp. owes the MVPs free resources for life.

Posts 1847
Donnie Hale | Forum Activity | Replied: Tue, Nov 13 2018 6:35 AM

Daniel Di Bartolo:
What aspects of the L8 mobile app can we improve?  How can we make it better for you?

Right now, the app's stability needs to be restored. At present, it's approaching unusability. I'm on 8.0.3, and yesterday I still got the: won't turn the page; blank screen; hang; then crash behavior that we've seen since the 8.x was released.

As I've stated elsewhere including in my issue reports from within the app, I've been using the app heavily, daily, for 6+ years - all through seminary and as part of weekly sermon preparation, devotion, and study. There have been long-standing idiosyncrasies that I find frustrating. But nothing that made the app unusable.

Now I don't know if I can rely on it. I hesitate when I think about picking up my iPad to do tasks as simple as reading. The problems I described above occur when all I'm doing is reading. No highlighting or notes, no lookups, no guides, none of that. I can't even confidently read without encountering showstopper bugs.

If those problems can't be fixed, all the enhancements in the world won't mean anything.

Donnie

Posts 5126
Dan Francis | Forum Activity | Replied: Tue, Nov 13 2018 7:00 AM

It is not feasible mostly it feels like because FL doesn’t want to do it, at one point it was even hinted the mobile versions being phased out in favour of the web app. Now I know all features on mobile may be asking too much but programs like Olivetree’s BibleReader offers great passage guide functions very well. The web app is no answer because until you have a way to download the web app and resources to use offline it is dead in the water as a useful alternative. 

-dan

Posts 520
Jesse Blevins | Forum Activity | Replied: Tue, Nov 13 2018 7:31 AM

Big Smile

I agree with what the others have said. 

It is very close to being unusable. 

I try to highlight and it takes three or four times to get that done. If I try to move on after it fails to highlight  then it crashes the app. 

Sometimes when I try to swipe between 3 or 4 books the pages that represent the book turn black and the app becomes unusable. 

It seems to me like the app was released without being tested. You folks at Logos should have the app installed in your devices and work on it an hour  per day then maybe you won’t need to ask us all of the time what’s wrong with it.  

Posts 9269
Forum MVP
NB.Mick | Forum Activity | Replied: Tue, Nov 13 2018 7:45 AM

Dan Francis:
It is not feasible mostly it feels like because FL doesn’t want to do it

Actually I don't think that. In fact, the new UI for the Logos 8 Homepage, that is so dysfunctional compared to L7, is the way it is exactly because that is how it needs to look on small mobile screens. And from watching the forums I think FL hears the message loud and clear that an increasing percentage of users not only wants to read on their mobile devices, but also to study, to prepare sermons/other content and to deliver this content. They just have to balance what they can do on such devices in terms of storage size and processing power (which makes it much much easier to run stuff on the Logos server and just show the results - as the Web App does - and permanent connectivity is something many of those demographics enjoy or rather take for granted).

The partial rewrite and redesign of Logos for L8 - which happened without a need to do so from a pure desktop perspective - makes only sense for me under the assumption that it prepares the way for feature parity across the platforms. Thus I see that FL wants to cater to the mobile group even to the extent that they make some of their desktop users very unhappy. The strategic focus is in your direction, guys!  

Running Verbum 7 and Logos 8 latest (beta) version on Win 10

Posts 7726
LogosEmployee
Bradley Grainger (Faithlife) | Forum Activity | Replied: Tue, Nov 13 2018 12:52 PM

Dan Francis:
at one point it was even hinted the mobile versions being phased out in favour of the web app

Not sure where this was hinted at, but there's no truth to this rumour that I know of.

If anything, it's the opposite. Visit app.logos.com on your iPhone and the banner across the top will prompt you to install the mobile app!

Posts 158
LogosEmployee
Daniel Di Bartolo | Forum Activity | Replied: Tue, Nov 13 2018 4:06 PM

Donnie Hale:
Right now, the app's stability needs to be restored. At present, it's approaching unusability. I'm on 8.0.3, and yesterday I still got the: won't turn the page; blank screen; hang; then crash behavior that we've seen since the 8.x was released.

We have several reports of locked scrolling and blank screens on iOS. Please know that our team is actively working on this. It's particularly difficult to repro and isolate. We'll submit a fix to Apple asap. 

Donnie Hale:
As I've stated elsewhere including in my issue reports from within the app, I've been using the app heavily, daily, for 6+ years - all through seminary and as part of weekly sermon preparation, devotion, and study. There have been long-standing idiosyncrasies that I find frustrating. But nothing that made the app unusable.

Thanks for sticking with us for so long. I bet you've had quite the journey over the last 6 years. Tech has changed a lot. Mobile remains a huge priority for us, and we're investing more now than we every have before. 

Posts 9
Bukari Daniel | Forum Activity | Replied: Wed, Nov 14 2018 4:27 AM

I see much attention is given to the Logos Library running on PC than the Mobile App for there has been updates now and then on the PC version to make sure it's running good I know that because I have install the PC version on a PC in the office, i don't own PC what I have is iPad pro 2016, so I don't have the PC in the office all to myself. To the the Mobile App to my view is given little attention. Yet what we must remember is that the world we live in today has become mobile, I cannot carry a desktop PC with me every where but with my iPad or Tablet i can carry every where, And for that matter most people have chosen iPad or Tablet instead of a PC.

I am in Africa, and i can tell you the internet is not everywhere we most time go places and spent months, how do i study, it becomes pain in studying in areas where there are no internet. I complained to a friend and he introduced Logos Mobile App competitor to me, at that time he introduce that Mobile App to me they had put out an advertisement that "FREE FROM WIFI" explaining that they have build their app in way that one can study every where not worrying about internet , in fact I tried it on his iPad and everything work fine offline. And I wondered why can't this work with Logos Mobile App.

Then a thought came to me "may be Logos Bible make money when we are online." if that's the case please give us full functionality and sell the app and we will buy because i love Logos.  

 

Posts 20556
Forum MVP
Graham Criddle | Forum Activity | Replied: Wed, Nov 14 2018 4:32 AM

Bukari Daniel:
in fact I tried it on his iPad and everything work fine offline. And I wondered why can't this work with Logos Mobile App.

I don't know about competitor products but I do agree we need better offline functionality. Some has arrived in the last year and hopefully more will come.

Bukari Daniel:
Then a thought came to me "may be Logos Bible make money when we are online." if that's the case please give us full functionality and sell the app and we will buy because i love Logos.

I don't really know what this means

Posts 71
Samuel | Forum Activity | Replied: Wed, Nov 14 2018 12:14 PM

Daniel Di Bartolo:

What aspects of the L8 mobile app can we improve?  How can we make it better for you?

Please, please provide a copy bible verses tool. This is a major challenge for me because I like to work on iPad on my notes and I insert verses constantly and there is no clean way to do that with the current app. It would be really nice extra to have copy bible verses available with x-callback-url functionality as well so Logos could be used in a workflow on the iPad. This is so simple but needed so I'm curious how others accomplish this on iPad? 

Beyond that, as much offline functionality as possible. Between airplanes and traveling the mobile app is frustrating to use. Sometimes even on wifi things don't work right. It feels like it's designed for constant high speed internet and a lot of the world doesn't have this.

I would be very grateful if we at least had the ability to do two things:

1. A simple word lookup meaning the ability to see the original language behind an English word and open one of my lexicons lexicon. Basically the functionality you have on a right click on the desktop version.

2. A simple ability to search a reference and see a list of commentaries from my library that have matches. In other words, the top part of the passage guide.

Other things like an inline interlinear would also be awesome :) 

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