Wow is Logos 8 Slow on My Fast Surface Pro 2017

Page 1 of 1 (4 items)
This post has 3 Replies | 3 Followers

Posts 2718
Kevin A. Purcell | Forum Activity | Posted: Tue, Nov 6 2018 7:55 AM

Up till now I've spend 95% of the time on my Mac. Today I'm working on my Surface Pro 2017 which isn't the highest specced machine they make, but it's in the top third and Logos 7 was running fast.

I have NKJV and the Passage Exegesis Workflow open in one Window on left. I have Search results open on right. This is on built-in monitor. One external monitor I have CSB open, the Notes open and in a third pane I have two tabs - Complete Word Study Dict. and College Press NIV. 

As soon as I start typing in the Notes box after a few words the whole thing slows to a crawl. I remember this used to be a real problem with syncing and I think that's the issue again. It seems to start dragging when the little sync arrows spin.

Here's my log file.

5353.Logos Log Files.zip

UPDATE: Opened Task Manager and when I start typing the CPU usage spikes to 100%. Memory jumps above 50% and hits 70% sometimes.

Posts 1828
LogosEmployee
Phil Gons (Faithlife) | Forum Activity | Replied: Tue, Nov 6 2018 8:51 AM

Thanks for the report. We'll investigate.

Posts 8022
LogosEmployee

You're running a very old version of the application (which is unable to automatically update to the latest version).

Please download the latest Windows installer from https://www.logos.com/install and let us know if you're still seeing the problem after updating to 8.0 SR-1.

Posts 2718
Kevin A. Purcell | Forum Activity | Replied: Tue, Nov 6 2018 12:29 PM

Bradley Grainger (Faithlife):
You're running a very old version of the application (which is unable to automatically update to the latest version).

Well Call me stupid. I should have considered that since it had been a long time since I used my PC. I'll check and let u know. Thanks!

Page 1 of 1 (4 items) | RSS