Compatibility Issue with Apple MOjave and Logos 8 - BUG CRASH

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This post has 13 Replies | 2 Followers

Posts 9
Matt Hogan | Forum Activity | Posted: Tue, Nov 6 2018 11:11 AM

I downloaded Mojave and tried to open my Logos 7 and it would not open. Keeps showing this window which says, "Logos quit unexpectedly." I have bought Logos 8 and tried that, tried reinstalling with all updated versions, I have tried the Mac Font Ttes Tool, and now I'm posting my log files.

[://community.logos.com/cfs-file.ashx/__key/CommunityServer.Discussions.Components.Files/147/0842.LogosLogs.matthogan.20181106_2D00_140008.zip:550:0] 

Posts 21860
Forum MVP
Graham Criddle | Forum Activity | Replied: Tue, Nov 6 2018 11:14 AM

 Hi George - and welcome to the forums

If you are running OS X 10.14.0 please upgrade to 10.14.1 as that addresses some crashing problems with Logos

Graham

Posts 9
Matt Hogan | Forum Activity | Replied: Tue, Nov 6 2018 11:25 AM

Thank you Graham. I didn't get a notification there was an update, but found in under "About This Mac" and then I was able to "check for updates." Downloading now. I hope this works. Thank you for your post!

Posts 9
Matt Hogan | Forum Activity | Replied: Tue, Nov 6 2018 1:00 PM

I tried the update and I still have the same problem and same error.

Posts 9
Matt Hogan | Forum Activity | Replied: Tue, Nov 6 2018 1:01 PM

I have now updated and Logos still has the same problem. Tries to open the closes. and says "Logos quit unexpectedly"

Posts 2567
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Tue, Nov 6 2018 1:04 PM

George Matthew Hogan:

I downloaded Mojave and tried to open my Logos 7 and it would not open. Keeps showing this window which says, "Logos quit unexpectedly." I have bought Logos 8 and tried that, tried reinstalling with all updated versions, I have tried the Mac Font Ttes Tool, and now I'm posting my log files.

[://community.logos.com/cfs-file.ashx/__key/CommunityServer.Discussions.Components.Files/147/0842.LogosLogs.matthogan.20181106_2D00_140008.zip:550:0] 

George,

It looks like that your logs didn't get uploaded. Can you try to do that again?

Posts 9
Matt Hogan | Forum Activity | Replied: Tue, Nov 6 2018 1:30 PM

Hope this uploaded this time.

Posts 2567
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Tue, Nov 6 2018 1:31 PM

George Matthew Hogan:

George,

Your logs indicate that you on macOS 10.14.0 and not 10.14.1. Did you update to 10.14.1 and post the wrong logs?

Posts 21860
Forum MVP
Graham Criddle | Forum Activity | Replied: Tue, Nov 6 2018 1:32 PM

George Matthew Hogan:

The logs show you are still running OS X 10.14.0

Are you able to check on the update to 10.14.1 again?

Posts 9
Matt Hogan | Forum Activity | Replied: Tue, Nov 6 2018 1:39 PM

Ok I ran it again under the new update. Sorry about that!

Posts 2567
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Tue, Nov 6 2018 1:41 PM

George Matthew Hogan:

Ok I ran it again under the new update. Sorry about that!

Hi George,

Is it still crashing? Can you post your most recent logs?

Thanks,

Philana

Posts 9
Matt Hogan | Forum Activity | Replied: Tue, Nov 6 2018 1:43 PM

Trying to upload the file but it keeps giving me an error code.

Posts 9
Matt Hogan | Forum Activity | Replied: Tue, Nov 6 2018 1:46 PM

Sorry, there was a problem with your last request!

Either the site is offline or an unhandled error occurred. We apologize and have logged the error. Please try your request again or if you know who your site administrator is let them know too.

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