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Posts 7
Matt Seibert | Forum Activity | Posted: Tue, Nov 6 2018 10:05 PM

I am having issues with highlights and notes. The software crashes every time I try to add a notebook to a highlight palette. I go to my highlights menu, click the drop down arrow next to the palette I want to add the notebook too. The software then closes every time I move the mouse cursor over the "Notebook" button. Here is my log file. Any help would be greatly appreciated!

4606.LogosLogs.seiberthome.20181107-125301.zip

Posts 24842
Forum MVP
Dave Hooton | Forum Activity | Replied: Tue, Nov 6 2018 10:25 PM

Matt, try updating to OS x 10.14.1, as that might solve the problem.

Dave
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Windows & Android

Posts 7
Matt Seibert | Forum Activity | Replied: Tue, Nov 6 2018 10:45 PM

I am updated already and the problem still occurs.

Posts 24842
Forum MVP
Dave Hooton | Forum Activity | Replied: Wed, Nov 7 2018 6:43 PM

The logs state OS X 10.14.0, or did you update following that crash? If on 10.14.1 please submit new logs.

Dave
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Windows & Android

Posts 17900
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Wed, Nov 7 2018 8:00 PM

Matt Seibert:
Here is my log file.

Welcome Big Smile

Concur with suggestion for using Apple's App Store to update macOS 10.4.0 to 10.14.1 (because a number of forum users have replied about Mac operating system update fixing Logos 8 crashes).

Keep Smiling Smile

Posts 7
Matt Seibert | Forum Activity | Replied: Fri, Nov 9 2018 1:02 AM

I manually updated to macOS 10.14.1 and the issue went away. Thanks for the help!

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