Website bug: search for "church" broken because of one book's messed up layout (probably HTML error)

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Posts 18325
Rosie Perera | Forum Activity | Posted: Sat, Jan 26 2019 3:07 PM

When I search for "church" on the Faithlife Ebooks website, it briefly flashes up a few hits but then they disappear and I'm left with a blank page, even though it says there are pages and pages of results.

This is repeatable, and at first I couldn't get it to happen with any other search term I tried besides "church" (I tried Christ, music, temple, life, faith).

Here's a screen capture video demonstrating what happens:

http://www.screencast.com/t/Q5XsAEiRk 

But then I paused the video right after the hits are shown and before they disappear, to see what I could see.

There's one title where the button layout is messed up (The Church Cure: Overcoming Church Problems).

So I tried searching for cure, problems, and overcoming, and sure enough, all of those words caused the same disappearing trick.

I was able to get to that book's product description page only by searching for the title in Google.

Looks like this might be the culprit:

Posts 52
LogosEmployee
Deborah Keiser | Forum Activity | Replied: Mon, Jan 28 2019 11:46 AM

Thanks for letting us know! I replicated the search you tried and received the same results. Then, I sent a screenshot to the dev team responsible for search issues. I'll let you know when it is corrected or I get a response from the team with a timeline.  

Posts 52
LogosEmployee
Deborah Keiser | Forum Activity | Replied: Mon, Jan 28 2019 11:52 AM

All done. Thanks again for bringing it to our attention and for choosing to check the FLEbooks library first! 

Posts 18325
Rosie Perera | Forum Activity | Replied: Mon, Jan 28 2019 11:30 PM

Deborah Keiser:

All done. Thanks again for bringing it to our attention and for choosing to check the FLEbooks library first! 

Thank them for the quick fix. They somehow managed to be able to fix it without fixing the extraneous open angle bracket in the description text. So it's probably a more general fix, which is good. But they still might want to fix that typo in the text anyway.

See https://ebooks.faithlife.com/products/165614/the-church-cure-overcoming-church-problems 

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