Logos crashes when clicking a link in the Notes & Highlights section of a resource

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Posts 10
Michael Worthley | Forum Activity | Posted: Tue, Jan 29 2019 7:03 PM

Logos crashes when I click a link in the Notes and Highlights section in the sidebar of a resource. No error message is given, literally just closes. This happens in both Windows and Macbook Pro

My computer: Macbook Pro with El Capitan OS. I also run a VM with Windows 7.

Logos 8.2

How to do it: Go to a resource, Bible for instance, and open the sidebar. Select the Notes & Highlights icon. Click on a link to narrow your search.

I would enclose a crash file, but the forum crashes when I try to attach a file, go figure.

Here is a little snippet of the crash file:

Process:               Logos [372]
Path:                  /Applications/Logos 2.app/Contents/MacOS/Logos
Identifier:            com.logos.Logos
Version:               8.2.0.15 (61902.0.15)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Logos [372]
User ID:               501

Date/Time:             2019-01-25 22:03:26.387 -0500
OS Version:            Mac OS X 10.11.6 (15G22010)
Report Version:        11
Anonymous UUID:        D3A2666D-C39F-FF8F-4ECA-1B7DB1FA1077


Time Awake Since Boot: 310 seconds

System Integrity Protection: enabled

Crashed Thread:        0  CrBrowserMain  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGABRT)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000008
Exception Note:        EXC_CORPSE_NOTIFY

VM Regions Near 0x8:
-->
    __TEXT                 0000000102607000-000000010260a000 [   12K] r-x/rwx SM=COW  /Applications/Logos 2.app/Contents/MacOS/Logos

Application Specific Information:
abort() called

Posts 24841
Forum MVP
Dave Hooton | Forum Activity | Replied: Mon, Feb 4 2019 5:37 PM

I can reproduce in Windows.

I had filtered the ESV by Notes and clicked on Ecclesiastes under Bible Book. It has only one note, a Note by reference; which has several anchors and hyperlinks. A note by reference wasn't displayed for Matthew, but there are several other notes (by selection) which are displayed. Both notes by reference display normally in the full text of the resource.

It is a fast crash  (repeatable) - so there is no crash/error log. Event Viewer log:

Application: Logos.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
   at Libronix.DigitalLibrary.Resources.Logos.NativeMethods.LogosDisplayState_GetLoadedRegion(Libronix.DigitalLibrary.Resources.Logos.SafeLogosDisplayStateHandle, Libronix.DigitalLibrary.Resources.Logos.SafeLogosDisplayLoadedRegionHandle)
   at Libronix.DigitalLibrary.Resources.Logos.Controls.LogosDisplayElement.OnUpdateVisibleRegion()
   at Libronix.DigitalLibrary.Resources.Logos.Controls.LogosContentDisplayElement.CheckNativeMacro()
   at Libronix.DigitalLibrary.Resources.Logos.Controls.LogosContentDisplayElement.OnRender(System.Windows.Media.DrawingContext)
   at System.Windows.UIElement.Arrange(System.Windows.Rect)
   at System.Windows.ContextLayoutManager.UpdateLayout()
   at System.Windows.ContextLayoutManager.UpdateLayoutCallback(System.Object)
   at System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks()
   at System.Windows.Media.MediaContext.RenderMessageHandlerCore(System.Object)
   at System.Windows.Media.MediaContext.AnimatedRenderMessageHandler(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Application.RunDispatcher(System.Object)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at LDLS4.OurApp.InitializeAndRun(System.Collections.ObjectModel.ReadOnlyCollection`1<System.String>, Libronix.Utility.Windows.Threading.SingleInstanceManager, Libronix.Utility.Scope)
   at LDLS4.OurApp.Main(System.String[])

1385.Logos.log

Dave
===

Windows & Android

Posts 9961
Forum MVP
NB.Mick | Forum Activity | Replied: Tue, Feb 5 2019 1:03 AM

Dave Hooton:
t is a fast crash  (repeatable) - so there is no crash/error log.

I can reproduce the same.

Running Logos 8 latest beta version on Win 10

Posts 266
LogosEmployee
Joe McCune (Faithlife) | Forum Activity | Replied: Tue, Feb 5 2019 8:00 AM

We are working on a fix for this problem, which will be released in a future update.

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