Page 1 of 1 (5 items)
This post has 4 Replies | 1 Follower

Posts 10377
Forum MVP
Jack Caviness | Forum Activity | Posted: Wed, Feb 6 2019 3:00 AM

Logos 8.3 Beta 2 Mac OS 10.14.2

Opened Logos, clicked toolbar shortcut for custom devotional layout. Freeze

After 5.5 minutes, took Sample with Activity Monitor

5531.Activity Monitor Sample of Logos.txt

Took sample with Logos Logging Utility

6471.Sample LogosLogs.jackcav.20190206-055315.zip

Forced Logos to quit from theActivity Monitor

Apple Crash Report

8750.Apple Crash Report.rtf

Logos Logging Utility

3817.LogosLogs.jackcav.20190206-055505.zip

UPDATE

Restarted Logos—online—Devotional layout opened without incident.

Posts 2322
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Wed, Feb 6 2019 11:08 AM

Jack Caviness:

Logos 8.3 Beta 2 Mac OS 10.14.2

Opened Logos, clicked toolbar shortcut for custom devotional layout. Freeze

After 5.5 minutes, took Sample with Activity Monitor

5531.Activity Monitor Sample of Logos.txt

Took sample with Logos Logging Utility

6471.Sample LogosLogs.jackcav.20190206-055315.zip

Forced Logos to quit from theActivity Monitor

Apple Crash Report

8750.Apple Crash Report.rtf

Logos Logging Utility

3817.LogosLogs.jackcav.20190206-055505.zip

UPDATE

Restarted Logos—online—Devotional layout opened without incident.

Jack,

Did you start offline first time? Can you take a screenshot of what the layout looks like?

Thanks,

Philana

Posts 10377
Forum MVP
Jack Caviness | Forum Activity | Replied: Thu, Feb 7 2019 10:54 AM

Philana R. Crouch:
Did you start offline first time?

No, but I have started online subsequently without any problem.

Philana R. Crouch:
Can you take a screenshot of what the layout looks like?

OK—I don't create simple layouts Stick out tongue

Primary Display—Must switch browsers—Forum software sometimes dislikes Safari—Did not like Chrome either—Nor FireFox

I am now out of browsers

Posts 2322
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Thu, Feb 7 2019 3:35 PM

Jack,

Can you reproduce this consistently, also if you update to 10.14.3 does it persist?

Posts 10377
Forum MVP
Jack Caviness | Forum Activity | Replied: Fri, Feb 8 2019 3:34 PM

Philana R. Crouch:
Can you reproduce this consistently, also if you update to 10.14.3 does it persist?

As I noted in the update at the end of my OP, this freeze did not reoccur upon restart. It has not repeated. I thought that the logs might show something useful, even though the problem did not come back.

Page 1 of 1 (5 items) | RSS