Glitch with Tagging Books in Ver. 8

Page 1 of 1 (9 items)
This post has 8 Replies | 2 Followers

Posts 54
Steve Ray | Forum Activity | Posted: Fri, Feb 8 2019 7:57 AM
When I have the Library window open and have the Information window open to add one of my tags, it closes down before I can add a second tag. I add a tag, hit Enter (or click on the highlighted suggested tag) and it drops out of the Information window.  How can I keep the Information/Tagging window open until I finish my multiple tags per book or set of books?
Posts 21572
Forum MVP
Graham Criddle | Forum Activity | Replied: Fri, Feb 8 2019 8:22 AM

Steve Ray:
When I have the Library window open and have the Information window open to add one of my tags, it closes down before I can add a second tag

I can't reproduce this behaviour

Are you seeing this on Windows or Mac?

Do you have the Library open in a floating window or just as a dropdown?

Posts 54
Steve Ray | Forum Activity | Replied: Fri, Feb 8 2019 8:56 AM

I am using a Mac. The glitch happens in both floating window and drop down window. 

40% of the time it allows me to add multiple tags and 60% of the time it drops out, makes me search for the book to add an additional tag.  I’ve tried various variations and I can’t see any rhyme or reason to it.
Posts 21572
Forum MVP
Graham Criddle | Forum Activity | Replied: Fri, Feb 8 2019 9:10 AM

Steve Ray:
I am using a Mac. The glitch happens in both floating window and drop down window. 

Strange - I don't see that on Windows

Hopefully another Mac user will be able to comment further.

Posts 1505
Forum MVP
Levi Durfey | Forum Activity | Replied: Fri, Feb 8 2019 9:31 AM

I think I can reproduce what Steve is seeing. Here's a screen recording (note that I don't click or touch anything after adding the tag):

8507.info window dropout.s265.mp4

Using Logos 8.3 beta 2, on macOS 10.14.3

Posts 1
LogosEmployee
Zavier Zarit | Forum Activity | Replied: Fri, Feb 8 2019 10:02 AM

Hello Steve, thank you for reporting this! Our technicians have been able to replicate this behavior, and this is only occurring in the Mac version of our software. While we do not have an expected resolution date for this behavior, our crew is hard at work resolving this as soon as we are able to. We greatly appreciate your patience while we investigate this!

Posts 54
Steve Ray | Forum Activity | Replied: Fri, Feb 8 2019 10:22 AM

Yes Levi, that is what happens. The difference is that mine drops out instantly when I add a tag. It doesn't linger, just BANG and it drops out.

Posts 54
Steve Ray | Forum Activity | Replied: Fri, Feb 8 2019 10:23 AM

Zavier, thanks. No hurry. Just glad you figured it out and I am not losing my mind :-)

Posts 10420
Forum MVP
Jack Caviness | Forum Activity | Replied: Fri, Feb 8 2019 4:08 PM

Zavier Zarit:
our crew is hard at work resolving this as soon as we are able to.

That will be a most welcome fix.

Page 1 of 1 (9 items) | RSS