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Posts 12
Ralph E. Bass, Jr. | Forum Activity | Posted: Tue, Feb 12 2019 2:11 AM

I recently signed up for the sermon transcription service.  I have not been able to get it to work.  I think I may be submitting my file with an improper file extension, I'm using .mp3.  However, I do not have a list of the proper file extensions or know how to reformat improper ones. 

On the other hand, this may have nothing to do with it.  I simply may not understand how to use the transcription software.

Ralph E. Bass, Jr.

Posts 169
Michael Wright | Forum Activity | Replied: Tue, Feb 12 2019 4:14 AM

Have you checked the available training resources? Here is one for transcribing from within Faithlife Sermons. There is another that covers transcribing from the Proclaim sermon publishing window.

https://support.faithlife.com/hc/en-us/search/click?data=BAh7CjoHaWRsKwgMkd7SUwA6CXR5cGVJIgxhcnRpY2xlBjoGRVQ6CHVybEkiUC9oYy9lbi11cy9hcnRpY2xlcy8zNjAwMjAwODcwNTItU2VybW9uLVRyYW5zY3JpcHRpb24td2l0aC1GYWl0aGxpZmUtU2VybW9ucwY7B1Q6DnNlYXJjaF9pZEkiKWViMTIxOTE1LTU0NDctNGQ3OC1hZDc0LThkMDkxMGE4MDhmYQY7B0Y6CXJhbmtpCA%3D%3D--86f48f28622c5c9fae7776d26935714aebcb13f2

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