Resource used in Notes delcared 'unavailable' when clearly it isn't

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Keith Kirton | Forum Activity | Posted: Mon, Apr 22 2019 6:40 PM

This has been going on as long as I can remember.  

I add a note by highlighting and adding information.  The linked Title for the resource (1) shows up as "unavailable resource" (2) with the abbreviated title next to it and the linked citation (3) copied below.

 Why is this still considered unavailable?   It is worse on my iPad mini which completely blocks any linked Scripture address where the Title should be.  --Sherry Kirton (wife, youth minister).

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Graham Criddle | Forum Activity | Replied: Tue, Apr 23 2019 12:30 AM

Hi Sherry

It does seem strange but I'm afraid I can't reproduce this as I am using Logos 8 with the new Notes System whereas I believe you are using Logos 7. So when I highlight the resource everything seems fine but it is using a different tool.

It is possible that the issue was resolved in the upgrade but I can't confirm that.

I recommend upgrading to Logos 8 and seeing if the problem persists - the free engine upgrade is available at https://www.logos.com/product/168880/logos-8-basic

However, please be aware that some Notes features aren't yet available in the new system - see details at https://support.logos.com/hc/en-us/articles/360016616512-Notes-FAQ (although some items marked as beta testing are now available). If you rely on any of these features you might want to hold back from the upgrade.

Graham

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Dave Hooton | Forum Activity | Replied: Wed, Apr 24 2019 2:15 AM

Keith Kirton:
Why is this still considered unavailable?  

What happens when you click "unavailable resource" and the linked citation?

Dave
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