Logos Support

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Posts 69
Mike Measley | Forum Activity | Posted: Fri, May 3 2019 9:03 AM

Just have to say that Logos support is fantastic! 

I have used this software since Logos 2.0. Always easy to get help from sales and customer service, and want to be sure they get some praise.

Contacted Daniel Pitner via text to get a bible for a friend, and he handled it right away (as always).

Called customer service because of a pesky Resources to be added to the library notice that would not go away. 

John handled it quickly and efficiently.

If you have this issue in windows 10,

Shut down Logos.

Go to 
C:\Users\[username]\AppData\Local\Logos\Data\[something]\ResourceManager\ 

and delete the Downloaded folder. 

Restart Logos.

Great service, as always!

Mike Measley

Using Logos Desktop Software, Proclaim, Faithlife Groups, Faithlife Apps (Android), app.logos.com

Windows 10, Android  7, Chromebook (app.logos.com/Chrome Desktop Remote)

Posts 424
Robert Neely | Forum Activity | Replied: Fri, May 3 2019 9:51 AM

Thanks for sharing this tech tip.  Maybe we can use this thread for more tips .

Posts 24952
Forum MVP
Dave Hooton | Forum Activity | Replied: Fri, May 3 2019 4:37 PM

For Support look at

This includes a recommendation to browse the forums for similar problems.

Dave
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Windows & Android

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