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Trevis Bailey | Forum Activity | Posted: Sat, May 4 2019 4:33 PM

Greetings,

I have not used the On-Screen Bible in several months.  I generally design my own background (But the On-Screen is so much cooler!) and I've grown used to it.  So here's the question:

For kicks, I tried to add an On-Screen at home while I was creating the presentation and it worked.  But I'm fairly certain, when I get to church tomorrow, the displays will be blank when I click on it.  I realize this could be some kind of wiring problem but everything else that I use (video, images, video backgrounds, etc) works perfectly.

I just wanted to see if this was anyone else's experience.  Thanks!

Posts 321
LogosEmployee
Justin (Faithlife) | Forum Activity | Replied: Sun, May 5 2019 7:39 AM

Hello Trevis,

That's very strange that everything else is working, including videos, but not the OSB.  Can you send me a set of log files from the program by going to Help > Save Log Files?  You can email them to me at support@faithlife.com, or attach them here even in a reply.

I'm wondering, have you also tried multiple different On-Screen Bible styles to see if they all have the same result?

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