Offline Frustration..

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DominicM | Forum Activity | Posted: Sat, May 25 2019 2:46 PM

Logos 6/7 no internet, worked basically offlne without a connection

8.4, what happened to work offline? 

with no intenet, no access here for help, took me 20 mins to remember ctrl+launch to access the app in safe mode to access the work ofline button, but if we are offline why not add work offline option here (on normal launch) where it would have been most helpful..

Never Deprive Anyone of Hope.. It Might Be ALL They Have

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Dave Hooton | Forum Activity | Replied: Sat, May 25 2019 10:56 PM

Had you previously Signed-in to Logos 8 (with Internet)? I had no trouble starting Logos normally without an internet connection?

Dave
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Windows & Android

Posts 1945
Mark | Forum Activity | Replied: Sun, May 26 2019 4:29 AM

I have noticed this problem as well several times since L8 has come out.  I would go to a church, start up logos, and find myself offline and unable to even log in.  I solved the problem when it happens by using my phone as a hotspot.  But I cannot always do that in areas where I go.  I see now that someone else has noticed the problem.  It does not happen often, but it has happened a handful of times to me since L8 came out.

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DominicM | Forum Activity | Replied: Mon, May 27 2019 7:18 AM

exactly that Dave, previous sign in, upgrade and full sync.. 

Never Deprive Anyone of Hope.. It Might Be ALL They Have

Posts 24915
Forum MVP
Dave Hooton | Forum Activity | Replied: Mon, May 27 2019 8:43 AM

DominicM:

exactly that Dave, previous sign in, upgrade and full sync.. 

Is it possible you had a connection, but no Internet? If you manually disable internet connection, what happens?

Some logs may be necessary.

Dave
===

Windows & Android

Posts 2692
DominicM | Forum Activity | Replied: Mon, May 27 2019 1:03 PM

unknown, next time it happens will get logs, but you'd think that no ping to server would bring up work offline option 

Never Deprive Anyone of Hope.. It Might Be ALL They Have

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