No audio input over USB for recording

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Aaron Teo | Forum Activity | Posted: Sat, Jun 8 2019 4:46 AM

Hi,

I require some help with my Proclaim recording. My church just changed our audio mixer to a Allen and Heath SQ7. All along, we have been using the Aux 3.5mm LINE In for proclaim recording. However, due to recent issues with noises affecting the recording, we decided to switch to recording audio over USB input instead. 

Strange thing is, we can hear the audio via Audacity, but when we used Proclaim, there was no audio generated in the Upload recording window after we went Off Air We have already changed the input to the USB input. 

I have uploaded our logs.

Can you please advise?

Thanks!

0451.Proclaim Logs.zip

Regards,

Aaron

Posts 321
LogosEmployee
Justin (Faithlife) | Forum Activity | Replied: Sat, Jun 8 2019 10:42 AM

Hello, can I have you go into your "Sounds" setting, select "Recording" tab, then right-click on your recording device and select "Properties".  Let me know what the default format is under the "Advanced" tab, and also let me know if you have it marked for "Allow applications to take exclusive control of this device". 

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