Ctrl- Alt-C

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Posts 50
David Betts | Forum Activity | Posted: Sun, Jun 16 2019 10:13 AM

Ctrl-Alt-C to copy reference location no longer works [it used to].
   3 dots to copy still works, but not keyboard-short.
   This is a terrific feature to copy location, go to Word, Ctrl-K, and paste hyperlink.
      ¿Perhaps some “update” knocked it out?

Since a call to Logos tech support:

1) I deleted / reinstalled L8 on Win 10; downloaded all resources & data sets
2) I did online repair to MS Office 2016

2nd call to Logos - Logos concluded it’s a MS problem.
Logos do not support VMs but “we’ll do our best.” Thank you!

Windows 10.0.17763.503 x64
Logos 8.5 [ 8.5.0.0026 ]

I am running Logos 8 on Mac
  Logos 8.5 [ 8.5.0.0026 ]
  Model Name:    MacBook Pro (Early 2015)
  Model Identifier:    MacBookPro12,1
  System Version:    macOS 10.14.5 (18F132)
  Kernel Version:    Darwin 18.6.0

I run Logos 8 on Win 10 via VMWare Fusion 11.1.0 (13668589)
   After steps 1 & 2 above, I reinstalled VMWare Tools

I still cannot Ctrl-Alt-C to copy reference as L4 and then go to Word, Ctrl-K to open Hyper-Links and it does not paste as before; but it pastes ok from Logos Mac.
   Opening 3 dots, click on L4 works ok.

Program setting are precisely the same on both Mac & W10.
I can Cmd-Opt-C and that will paste into Word in W10

In a call to Microsoft tech support, he Uninstalled msOffice32 and Reinstalled msOffice64.

The same problem remains [after all that].

[ I prefer the Mac machine, but prefer Logos on Windows]

Ctrl-Alt-C to copy reference location no longer works [it used to].
   3 dots to copy still works, but not keyboard-short.
   This is a terrific feature to copy location, go to Word, Ctrl-K, and paste hyperlink.
      ¿Perhaps some “update” knocked it out?

Since a call to Logos tech support:

1) I deleted / reinstalled L8 on Win 10; downloaded all resources & data sets
2) I did online repair to MS Office 2016

2nd call to Logos - Logos concluded it’s a MS problem.
Logos do not support VMs but “we’ll do our best.” Thank you!

Windows 10.0.17763.503 x64
Logos 8.5 [ 8.5.0.0026 ]

I am running Logos 8 on Mac
  Logos 8.5 [ 8.5.0.0026 ]
  Model Name:    MacBook Pro (Early 2015)
  Model Identifier:    MacBookPro12,1
  System Version:    macOS 10.14.5 (18F132)
  Kernel Version:    Darwin 18.6.0

I run Logos 8 on Win 10 via VMWare Fusion 11.1.0 (13668589)
   After steps 1 & 2 above, I reinstalled VMWare Tools

I still cannot Ctrl-Alt-C to copy reference as L4 and then go to Word, Ctrl-K to open Hyper-Links and it does not paste as before; but it pastes ok from Logos Mac.
   Opening 3 dots, click on L4 works ok.

Program setting are precisely the same on both Mac & W10.
I can Cmd-Opt-C and that will paste into Word in W10

In a call to Microsoft tech support, he Uninstalled msOffice32 and Reinstalled msOffice64.

The same problem remains [after all that].

[ I prefer the Mac machine, but prefer Logos on Windoze]

1768.Logos8.zip

Posts 50
David Betts | Forum Activity | Replied: Sun, Jun 16 2019 10:18 AM

I don't know why the lines duplicated.

"Story" stops after [ I prefer the Mac machine, but prefer Logos on Windows]

(Yes I run Logos on both machines, but primarily on Windows)

Posts 17794
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Sun, Jun 16 2019 12:42 PM

David Betts:
I run Logos 8 on Win 10 via VMWare Fusion 11.1.0 (13668589)

Apologies from being a bit confused about how to repeat reference location issue. Screen shot illustrations would be helpful; Logos wiki has => Screenshot FYI: phrase "go to Word" is ambiguous since Word can run on macOS and/or Win 10

Sounds like Logos 8 is running on Win 10 inside VMWare Fusion 11.1.0 on macOS 10.14.5 (with minimum of three places to check keyboard & clipboard preferences: Win 10, VMWare, macOS)

Keep Smiling Smile

Posts 17794
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Sun, Jun 16 2019 12:45 PM

David Betts:

(Yes I run Logos on both machines, but primarily on Windows)

Original post mentions MacBook Pro (Early 2015) so does "both machines" mean macOS and virtualized Win 10 ?

Keep Smiling Smile

Posts 50
David Betts | Forum Activity | Replied: Sun, Jun 16 2019 9:13 PM

I have Logos 8 on Mac for when Win10 crashes and I need to keep working on Logos 8 Mac until fix. I do not use it often.

This Ctrl-Alt-C issue relates only to Office 2106 Pro on Win10 Pro via Fusion 11.

At your suggestion I've checked all options in MacOS, Word; and Fusion options and settings - problem remains.

This does not work:

If I am at Hebrews 9:14, Ctrl-Alt-C result: it does not copy the link. This was working last week, and I've no idea what changed.

This works:

If I am at Hebrews 9:14, 3 dots, then click L4 results in copy that I can paste in Win10 Word2016; Ctrl-K to open link, paste link results in working link to Hebrews 9:14 from Word document.

I cleared the Office 2016 clipboard, then tried above steps again, same results with both Click L4, and Ctrl-Alt-C.

Previous posts indicate steps already taken to this point.

Thank you for your help.

Posts 733
Jack Hairston | Forum Activity | Replied: Yesterday 3:10 AM

David Betts:

Ctrl-Alt-C to copy reference location

What a cool shortcut. Thanks, David!

Last week right-click quit working in my Windows 10. Right-click still worked in Logos. The fix was to run a complete scan by my anti-virus, then reboot. 

Hoping a simple fix works for you,

Jack

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