Print Export Problem

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Posts 36
Jeremy Horneck | Forum Activity | Posted: Fri, Jul 19 2019 2:43 PM

For the past month or so I've had a bit of a weird problem. When I attempt to print or export to PDF and then print a resource from the Print/Export panel it. causes my HP PageWide Pro 577 to blue screen of death and shut down. This is only an issue with PDFs exported via. Logos. All other PDFs work just fine. Am I the only one who has this issue?

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Dave Hooton | Forum Activity | Replied: Mon, Jul 22 2019 3:26 AM


Are you on Mac? What OS version?

How much of the resource are you printing/exporting? What PDF options do you have/use when you click the PRINT drop-down?

Do you:

1. Print to PDF from the panel

2. Try to Print a resource (on your HP)  from the panel.

OR

1. Print to PDF from the panel

2. Try to Print a resource (on your HP)  from the PDF file?  ---> What PDF software?

Dave
===

Windows & Android

Posts 2315
Jan Krohn | Forum Activity | Replied: Mon, Jul 22 2019 6:39 AM

Possibly an issue with your PDF driver.

Look for an update of your PDF software. If it there's none, try a different PDF tool, like PDF24 or eDocPrintPro.

Past IT Consultant. Past Mission Worker. Entrepreneur. Future Seminary Student.
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