Rendering bug:Foreground images not displaying

Page 1 of 1 (2 items)
This post has 1 Reply | 0 Followers

Posts 13343
Forum MVP
Mark Barnes | Forum Activity | Posted: Wed, Aug 14 2019 5:48 AM

In the screenshot below you'll see that the current slide looks fine in the edit window, but in the preview in the lefthand side, the book cover image is missing. The two similar slides below have the same problem. When we went on air, the image was also missing.

I therefore 'changed' the foreground image to exactly the same image from the Media Browser, and this time it worked. You can see that in the On Air screenshot below. (At this point I hadn't changed the other two slides, so they're still wrong.)

The attached log was saved at the time of the second screenshot.

82252.Proclaim.log

An identical issue occurred earlier in the week in a different presentation (but using the same slide template).

Posts 159
LogosEmployee
Matt Mattox (Faithlife) | Forum Activity | Replied: Wed, Aug 14 2019 11:11 AM

Thanks for the report Mark --

We are currently investigating and we'll keep you updated. 

Page 1 of 1 (2 items) | RSS