CRASH:Settings Bible Word Study

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Forum MVP
Jack Caviness | Forum Activity | Posted: Mon, Sep 16 2019 6:36 AM

Logos 8.8 beta 3 Mac OS 10.14.6

Opened Bible Word Study from the right click menu—ἄστοργος in 2 Timothy 3:3. Clicked Settings in the Translation section to change the displayed translation from NKJV. Selected ESV from the dropdown menu. Logos immediately disappeared from the screen to be replaced by the Apple Crash Dialog.

2727.Apple Crash.rtf

7317.LogosLogs.jackcav.20190916-092748.zip

Restarted Logos, returned to the same layout and tried again—Same result—CRASH.

Reopened Logos to blank layout. Opened UBS5 to 2 Timothy 3, right clicked on ἄστοργος and opened BWS. Clicked settings in the translation section. Selected CSB from the dropdown. No crash. Tried again—this time selected ESV—CRASH.

RESTARTED AGAIN—BWS opened with CSB selected in the Translation section. Now, the Settings menu is non-accessible—The dropdown will not appear.

Archived sample logs with the very helpful Logging Utility—Thank you Logos for that 

7317.LogosLogs.jackcav.20190916-094543.zip

Archived logs

5824.LogosLogs.jackcav.20190916-094521.zip

Restarted Logos again. Settings menu now works; however, the above crash occurs regularly—ESV, NKJV, LEB. At this point I give up Stick out tongue

Posts 4642
Forum MVP
Mike Binks | Forum Activity | Replied: Mon, Sep 16 2019 8:18 AM

I can do that crash too Jack, following your steps.

Goes really quickly doesn't it?

Seems not to be a problem in the stable version.

Posts 2630
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Mon, Sep 16 2019 8:38 AM

We have a bug report for this crash. Thanks for reporting it, I've added this thread to the case.

Posts 2630
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Tue, Sep 24 2019 3:04 PM

Jack Caviness:

Logos 8.8 beta 3 Mac OS 10.14.6

Opened Bible Word Study from the right click menu—ἄστοργος in 2 Timothy 3:3. Clicked Settings in the Translation section to change the displayed translation from NKJV. Selected ESV from the dropdown menu. Logos immediately disappeared from the screen to be replaced by the Apple Crash Dialog.

2727.Apple Crash.rtf

7317.LogosLogs.jackcav.20190916-092748.zip

Restarted Logos, returned to the same layout and tried again—Same result—CRASH.

Reopened Logos to blank layout. Opened UBS5 to 2 Timothy 3, right clicked on ἄστοργος and opened BWS. Clicked settings in the translation section. Selected CSB from the dropdown. No crash. Tried again—this time selected ESV—CRASH.

RESTARTED AGAIN—BWS opened with CSB selected in the Translation section. Now, the Settings menu is non-accessible—The dropdown will not appear.

Archived sample logs with the very helpful Logging Utility—Thank you Logos for that 

7317.LogosLogs.jackcav.20190916-094543.zip

Archived logs

5824.LogosLogs.jackcav.20190916-094521.zip

Restarted Logos again. Settings menu now works; however, the above crash occurs regularly—ESV, NKJV, LEB. At this point I give up Stick out tongue

This has been fixed in 8.8 RC 1.

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