Bug: Selecting text in a note file causes crash
Create a new note file and add a little text. Copy URL from an open resource. Double-click text in note file to select. Received a message that Logos had encountered a problem and needed to close. Sent error report to MS and posted logs here:
This error has occurred in previous releases, but I don't believe I have reported it previously. I usually just avoid double-clicking, but today I must have clicked twice while attempting to select text by dragging.
Comments
-
You reported this error here http://community.logos.com/forums/t/17547.aspx. In researching the error at the time, I found that it is a generic OpenClipboard error that can occur in other programs, too. Something is interfering with the Copy to Clipboard function. Is it possible that when the problem occurs, something else is using the Clipboard?
0 -
Note that "something else using the clipboard" can include remote desktop software and VM software (client or host); these programs monitor the clipboard to allow information to be copied and pasted between remote and/or virtual machines. Do you run Logos 4 under Parallels on Mac?
0 -
Melissa Snyder said:
You reported this error here http://community.logos.com/forums/t/17547.aspx
Don't tell my bride that my memory is less than perfect [8-|]
Thank you & Bradley for the additional information
0 -
Bradley Grainger said:
Note that "something else using the clipboard" can include remote desktop software and VM software (client or host); these programs monitor the clipboard to allow information to be copied and pasted between remote and/or virtual machines. Do you run Logos 4 under Parallels on Mac?
I am running XP under Parallels. However, the crash does not occur when copying. It happens when I double-click on a word.
0 -
Jack Caviness said:Bradley Grainger said:
Note that "something else using the clipboard" can include remote desktop software and VM software (client or host); these programs monitor the clipboard to allow information to be copied and pasted between remote and/or virtual machines. Do you run Logos 4 under Parallels on Mac?
I am running XP under Parallels. However, the crash does not occur when copying. It happens when I double-click on a word.
It occurs after you've copied a URL, though, and it logs the OpenClipboard Failed error.
0 -
Melissa Snyder said:
It occurs after you've copied a URL, though, and it logs the OpenClipboard Failed error.
That's odd as it only happens in a Note and only when I double-click a word. If I select by dragging, L4 has never crashed. I copy from resources and paste into a Note file frequently without any problem. This single sequence is the only way L4 will crash.
EDIT: Just attempted to duplicate the error, and I cannot make L4 crash by double-clicking in a note, with or without anything in the clipboard.
0
