Beta 1 is not starting

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Posts 13
Victor Gutierrez | Forum Activity | Posted: Thu, Jul 22 2010 3:22 PM

 

Ok, I tried installing the update, and the new version is not working. Now Logos is not even starting. It seems as some sort of corruption occurred in a logos database while updating.

My question is, can I delete those and start again or do I need to do something else. Here are my logs.

12076.Archive.zip

 

Posts 1246
David Mitchell | Forum Activity | Replied: Thu, Jul 22 2010 5:02 PM

The problem appears to be with the app bundle rather than any databases. You should be good to go if you download a fresh copy and manually move it into your Applications folder.

Did you by any chance accept two update notifications in quick succession?

David Mitchell
Development Lead
Faithlife

Posts 1246
David Mitchell | Forum Activity | Replied: Fri, Jul 23 2010 10:59 AM

Another quick question: are you running Leopard (10.5) or Snow Leopard (10.6)?

David Mitchell
Development Lead
Faithlife

Posts 1
Jason Scott Tomczak | Forum Activity | Replied: Fri, Jul 23 2010 12:34 PM

I am having the same problem... Everything was working fine up until this morning. I loaded one update and it worked fine last night. I had to reboot my computer last night., I opened Logos and it said that there was another update to install. I set it to install and went to bed. When I went to open it now, it is giving me a error message saying the following (plus a bunch of other data)... HELP ME ANYONE!!!???

Process:         Logos Bible Software 4 [257]

Path:            /Applications/Logos Bible Software 4.app/Contents/MacOS/Logos Bible Software 4

Identifier:      com.logos.Logos_Bible_Software_4

Version:         4.10.42518 (42518)

Code Type:       X86 (Native)

Parent Process:  launchd [162]

 

Date/Time:       2010-07-23 15:19:53.784 -0400

OS Version:      Mac OS X 10.6.4 (10F569)

Report Version:  6

 

Interval Since Last Report:          65100 sec

Crashes Since Last Report:           8

Per-App Interval Since Last Report:  65 sec

Per-App Crashes Since Last Report:   5

Anonymous UUID:                      6649AEA4-8D94-4155-812B-ABA871CBA06A

 

Exception Type:  EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Crashed Thread:  0  Dispatch queue: com.apple.main-thread

 

Application Specific Information:

abort() called

Posts 3183
LogosEmployee
Thomas Ball | Forum Activity | Replied: Fri, Jul 23 2010 12:38 PM

jason:

Thanks for the logs unfortunately crash logs are not very helpful. If you can duplicate the error please post your logs. Instructions on collecting and posting are linked from my signature. 

 

Posts 13
Victor Gutierrez | Forum Activity | Replied: Fri, Jul 23 2010 8:33 PM

I re-installed, and it solved the problem. I am not sure what caused the freeze. Thanks

Posts 1861
LogosEmployee
Tom Philpot (Faithlife) | Forum Activity | Replied: Fri, Jul 23 2010 9:23 PM

I'd suggest redownloading from www.logos.com/logos4mac

Mobile Development Team Lead

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