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Frank Sauer | Forum Activity | Posted: Tue, Aug 24 2010 6:07 PM | Locked

8816.Logos4.logOpens fine with the blank layout - Smart Tags work great! Here's the log files8507.Logos4Crash.txt

Posts 8601
TCBlack | Forum Activity | Replied: Wed, Aug 25 2010 6:48 AM | Locked

Frank,

Chances are you've got a custom guide which includes "collections".  you'll have to open to a blank layout, load your custom guide, edit it (panel menu) and remove the collections section until this bug is fixed.

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Posts 4077
Melissa Snyder | Forum Activity | Replied: Wed, Aug 25 2010 7:07 AM | Locked

This crash has been reported and your logs submitted. Thank you.

Posts 637
Frank Sauer | Forum Activity | Replied: Wed, Aug 25 2010 8:18 AM | Locked

@Thomas - that was the plan however when I open to the blank layout and try to open the cutom passage guide it crashes the same way. Just have to wait for the fix.

Posts 8601
TCBlack | Forum Activity | Replied: Wed, Aug 25 2010 8:29 AM | Locked

Frank,  just to be certain that you're using the same procedure that worked for me....

  1. Click GUIDES and location "my passage guide"  (or whatever). 
  2. It should open but be blank.
  3. Click the panel menu (icon on the tab)
  4. CLick EDIT GUIDE TEMPLATE
  5. remove the collections sections. 
  6. Close both guide windows
  7. launch your saved layout.

If that's what you're doing and you're still crashing I'm fresh outa suggestions - beyond wait for beta 9.  :-\

 

Truth Is Still Truth Even if You Don't Believe It

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Posts 637
Frank Sauer | Forum Activity | Replied: Wed, Aug 25 2010 8:47 AM | Locked

That seemed to work Thomas - Thanks! Wonder what the difference was... Last night it wouldn"t allow me to open the custom guide to edit it.... Oh well Praise God it works!

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