Printing "Garbage" from Logos 4

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Posts 45
Kokkee Ng | Forum Activity | Posted: Sun, Oct 24 2010 7:26 AM

I selected a section from Gesenius' Hebrew Grammar to print (3 pages). The result "garbage."

Then I decided to export it to an RTF file and print from the saved file, and it printed fine.

I am using Windows 7 and my printer is HP LaserJet P1006.

My Logos 4 version is 4.1 SR-4 (4.10.4.6514).

It would be nice to be able to print directly without the result being garbled.

Print feature needs more work, or did I miss something?

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Graham Criddle | Forum Activity | Replied: Sun, Oct 24 2010 8:33 AM

Hi Kokkee

I agree that there seems to be a problem.

I tried to print the "table of alphabets" from the grammar and it wanted to print the same page over and over again!

This shows page 20 of 100 but all of pages 2-100 are the same!

This is on 4.2 Beta 3.

Graham

Posts 45
Kokkee Ng | Forum Activity | Replied: Sun, Oct 24 2010 9:00 AM

Yikes! I hope you were able to cancel the printing.

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Forum MVP
Graham Criddle | Forum Activity | Replied: Sun, Oct 24 2010 9:34 AM

 

Kokkee Ng:
Yikes! I hope you were able to cancel the printing.

I only looked at this in preview - I didn't actually press the print button!

Posts 45
Kokkee Ng | Forum Activity | Replied: Sun, Oct 24 2010 9:49 AM

In my case, it looked fine in the preview window, but the output was garbled.

Posts 601
Randall Cue | Forum Activity | Replied: Sun, Oct 24 2010 11:32 AM

Kokkee Ng:

I selected a section from Gesenius' Hebrew Grammar to print (3 pages). The result "garbage."

Then I decided to export it to an RTF file and print from the saved file, and it printed fine.

I am using Windows 7 and my printer is HP LaserJet P1006.

My Logos 4 version is 4.1 SR-4 (4.10.4.6514).

It would be nice to be able to print directly without the result being garbled.

Print feature needs more work, or did I miss something?

I had the same problem with the same printer. After trying to upgrade the drivers, I could not print at all. In fact my computer would not even recognize my printer any longer. I went out and purchased a new printer (HP 309 g). Now everything works fine, but it was  an expense I could had avoided if I had been satisfied with copy and paste into Word.

Soli Deo Gloria,

Randy

 

 

Soli Deo Gloria

Randy

Posts 45
Kokkee Ng | Forum Activity | Replied: Sun, Oct 24 2010 4:44 PM

I tried to print directly with the hp psc 1210 and it worked fine.

It was my secondary printer (inkjet).

It would appear that be some sort of incompatibility problem with laser printers or just some some printers.

Hope they will fix the bug.

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Forum MVP
Dave Hooton | Forum Activity | Replied: Sun, Oct 24 2010 5:06 PM

Kokkee Ng:
Hope they will fix the bug.

To get the attention of Logos you should prefix the thread title with Bug: - you can't edit it now, but i'll create a bug report on the wiki.

Dave
===

Windows 10 & Android 8

Posts 45
Kokkee Ng | Forum Activity | Replied: Sun, Oct 24 2010 5:15 PM

Thanks, Dave.

Posts 45
Kokkee Ng | Forum Activity | Replied: Sun, Oct 24 2010 5:18 PM

Thanks, Dave.

P.S. It seems that I can edit the tag(s)

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Forum MVP
Dave Hooton | Forum Activity | Replied: Sun, Oct 24 2010 5:29 PM

I notice that HP have a full driver for the LaserJet P1006. Are you 32-bit Windows 7 or 64-bit? Did you load the driver from the HP CD-ROM?

Dave
===

Windows 10 & Android 8

Posts 45
Kokkee Ng | Forum Activity | Replied: Sun, Oct 24 2010 6:05 PM

The driver from the CD-ROM is for Vista.

I downloaded the 32-bit Windows driver from HP.

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Forum MVP
Dave Hooton | Forum Activity | Replied: Sun, Oct 24 2010 6:14 PM

Graham Criddle:
I tried to print the "table of alphabets" from the grammar and it wanted to print the same page over and over again!

Graham, I created a bug report in PC Beta for this issue.

Dave
===

Windows 10 & Android 8

Posts 45
Kokkee Ng | Forum Activity | Replied: Sun, Oct 24 2010 7:12 PM

I tried printing from another resource: this time from " Biblical Hebrew Reference Grammar."

The results were similar: "garbled" in HP 1006 but fine in HP PSC 1210.

Posts 45
Kokkee Ng | Forum Activity | Replied: Sun, Oct 24 2010 7:57 PM

I did a few more tests:

First, I downloaded the driver again from the HP website and did an upgrade/repair on the HP 1006. Same results.

Uninstalled drivers and reinstalled afresh the downloaded drivers. Same results.

Discovered that the garbled print-out was only with text (not just Hebrew text, tried printing from NET Bible). In fact, the printout from BHS was fine except for the bibliographical note at the bottom of the page. Tried printing from Infographics "The Ten Plagues of Egypt" - perfect print-out!

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Forum MVP
Graham Criddle | Forum Activity | Replied: Sun, Oct 24 2010 9:49 PM

Dave Hooton:
Graham, I created a bug report in PC Beta for this issue.

Thanks Dave

Posts 4077
Melissa Snyder | Forum Activity | Replied: Tue, Oct 26 2010 9:58 AM

Kokkee Ng:

I did a few more tests:

First, I downloaded the driver again from the HP website and did an upgrade/repair on the HP 1006. Same results.

Uninstalled drivers and reinstalled afresh the downloaded drivers. Same results.

Discovered that the garbled print-out was only with text (not just Hebrew text, tried printing from NET Bible). In fact, the printout from BHS was fine except for the bibliographical note at the bottom of the page. Tried printing from Infographics "The Ten Plagues of Egypt" - perfect print-out!

Are you using the PCL6 driver or a postscript driver?

Posts 4077
Melissa Snyder | Forum Activity | Replied: Tue, Oct 26 2010 9:59 AM

Graham Criddle:

I tried to print the "table of alphabets" from the grammar and it wanted to print the same page over and over again!

This has been reported to development. Thanks.

Posts 45
Kokkee Ng | Forum Activity | Replied: Tue, Oct 26 2010 10:27 AM

Hmmm, how do I find out whether I am using the PCL6 driver or a postscript driver?

In the HP LaserJet P1006 Properties, Advanced tab, it  says that the driver is HP LaserJet P1006.

My OS is Windows 7 32-bit.

Below is the file details I downloaded from the HP website and installed in my PC:

File name: hp_LJP1000_P1500_Full_Solution-ROW.exe [1/1, 163.74M]
System requirements: No additional prerequisites
Released: 2009-11-23
Version: 7.0
Compatibility: Microsoft Windows Vista, Microsoft Windows 7 (32-bit), Microsoft Windows 7 (64-bit), Microsoft Windows XP x64, Microsoft Windows Vista (64-bit), Microsoft Windows Server 2003, Microsoft Windows Server 2003 64-Bit Edition, Microsoft Windows XP 64-Bit Edition, Microsoft Windows XP, Microsoft Windows 2000
Fix/Enhancement:
  • Fixed slow printing issue
  • Intermittent print job stuck In spooler.
  • Enhanced windows external fonts support
  • Enhanced bold truetype fonts support
  • Improved alert message
  • Windows 7 Compatible
    Posts 4077
    Melissa Snyder | Forum Activity | Replied: Tue, Oct 26 2010 11:01 AM

    Kokkee Ng:

    Hmmm, how do I find out whether I am using the PCL6 driver or a postscript driver?

    In the HP LaserJet P1006 Properties, Advanced tab, it  says that the driver is HP LaserJet P1006.

    Sometimes the model or driver info will include something similar to "PCL 6" or "PS 3" after the printer name. When you choose a printer from within the print dialog in a program, does it list just the one LJ P1006?

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