4.2 Printing/Exporting Crash
Hello everyone It's me again ,
I was just trying to print one of the timelines of Israel's Kings. In the print screen it says you can only export this resource so I clicked on "Send to a new document Microsoft Word". When I did that Armageddon broke out on my computer and the whole thing freaked out and shut down. I figure that either A) this is a bug or I accidentally violated some sort of terms of service or something. I'm not sure if it is all the timelines or just Israel's Kings but after that last crash I'm not exactly chomping at the bit to find out.
Does anyone else have this problem?
Comments
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Ryan B. said:
When I did that Armageddon broke out on my computer
It was a mild Crash on my computer. Just avoid it for the time being!
Dave
===Windows 11 & Android 13
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Hi Dave,
Is there a way to report a bug that I should do?
Ryan
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The word Crash in your title should attract Melissa's attention. She'll forward your logs to development so they can look into the issue.
Prov. 15:23
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Great. Thanks Kevin.
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Ryan B. said:
Is there a way to report a bug that I should do?
I created a bug report at the time, but it has not been acknowledged by Logos.
Dave
===Windows 11 & Android 13
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My Logos stops working each time I try to "print/export" also. I've contacted Logos and they were unable to fix it w/ level 2 tech. They are supposed to contact me w/ a solution to the problem.?.
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When they contact you, it would be awesome if you could post the solution here. My suspicion however is that it will require an update with a bug fix on their end to repair it.
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Ryan B. said:
A) this is a bug or I accidentally violated some sort of terms of service or something. I'm not sure if it is all the timelines or just Israel's Kings but after that last crash I'm not exactly chomping at the bit to find out.
This is a bug. Although the Print/Export panel says that this panel "supports export", clicking any of the links under "Export" will crash the application. This affects all timelines (not just Israel's Kings).
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