Wonder Where the Two Resources are......

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Posts 210
Gerald P. Swetsky | Forum Activity | Posted: Fri, Dec 24 2010 4:51 PM

....that I ordered from Logos over eight hours ago.  It's now 18:51 CST on the 24th.

It seems the last resource I ordered from Logos appeared almost immediately.  Must be the Christmas rush.

Oh, while I'm here, Joyeaux Noel, Feliz Navidad, Καλά Χριστούγεννα, Merry Christmas everyone.

Gerry

Posts 2972
Forum MVP
Jacob Hantla | Forum Activity | Replied: Fri, Dec 24 2010 4:54 PM

try typing "Update Resources" in the command bar.

Jacob Hantla
Pastor/Elder, Grace Bible Church
gbcaz.org

Posts 210
Gerald P. Swetsky | Forum Activity | Replied: Fri, Dec 24 2010 6:01 PM

Did that.  Tried Libronix 3 too and I have the files. Problem is at Logos' end.  I guess with the move and the year end specials, it got too much for them.....

I just was wondering if anyone else was in the same boat.

Gerry

Posts 292
Hapax Legomena | Forum Activity | Replied: Fri, Dec 24 2010 6:10 PM

I bought a few things this evening and they were downloaded quickly.

Posts 1680
Jerry M | Forum Activity | Replied: Fri, Dec 24 2010 6:20 PM

If you haven't tried it, shut off your computer and start it back up.

"For the kingdom of God does not consist in words but in power"      Wiki Table of Contents

Posts 210
Gerald P. Swetsky | Forum Activity | Replied: Fri, Dec 24 2010 7:05 PM

Jerry M:

If you haven't tried it, shut off your computer and start it back up.

I would, except for the fact that Logos 3 and Logos 4 operate quite differently as regards acknowledging new resources.

Gerry

 

Posts 210
Gerald P. Swetsky | Forum Activity | Replied: Fri, Dec 24 2010 7:58 PM

Restarted - No help.

Gerry

Posts 1374
nicky crane | Forum Activity | Replied: Fri, Dec 24 2010 11:11 PM

I had to waAIT 11 HOURS for NICOT/NT to start downloading. It came in the end - so don't give up hope - it'll be a nice Christmas present!   Smile

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Jacob Hantla | Forum Activity | Replied: Sat, Dec 25 2010 12:10 PM

nicky crane:

I had to waAIT 11 HOURS for NICOT/NT to start downloading. It came in the end - so don't give up hope - it'll be a nice Christmas present!   Smile

NICOT/NT, Nice Christmas present! Merry Christmas!

Jacob Hantla
Pastor/Elder, Grace Bible Church
gbcaz.org

Posts 210
Gerald P. Swetsky | Forum Activity | Replied: Sat, Dec 25 2010 10:45 PM

Well, it's been well over 11 hours, more like 38, but I can finally read my new resources.  Just in time to go to bed.

Gerry

Posts 2972
Forum MVP
Jacob Hantla | Forum Activity | Replied: Mon, Dec 27 2010 4:08 PM

Hmm, my Christmas orders (less voluminous than NICOT/NT) took about 15 minutes to an hour each time to begin downloading. Weird.

Jacob Hantla
Pastor/Elder, Grace Bible Church
gbcaz.org

Posts 210
Gerald P. Swetsky | Forum Activity | Replied: Mon, Dec 27 2010 5:13 PM

My resources are still locked in Logos 3.  Not that I'm using 3, however it's still supposed to be supported.

Gerry

Posts 5337
Kevin Becker | Forum Activity | Replied: Mon, Dec 27 2010 5:23 PM

Gerald P. Swetsky:
My resources are still locked in Logos 3.  Not that I'm using 3, however it's still supposed to be supported.

Check your order number, there should be special unlock instructions to get them into Libronix.

Posts 210
Gerald P. Swetsky | Forum Activity | Replied: Mon, Dec 27 2010 7:14 PM

Kevin Becker:

Check your order number, there should be special unlock instructions to get them into Libronix.

Check my order number?  I don't understand.  Anyhow, I've discovered none of the resources I've ordered lately will open in L3.

The FAQ says something about a $4.95 DVD we can order to fix the problem.  Not what we were promised when L4 first came out.

Anyhow, the only reason L3 is still on the drive is Logos needed to put it on to solve a problem.  I won't worry about it.  The resources are open in L4.  Thanks to all.

Gerry

 

Posts 3701
BillS | Forum Activity | Replied: Mon, Dec 27 2010 8:50 PM

Gerald P. Swetsky:
none of the resources I've ordered lately will open in L3.

Gerry,

After updating L4, did you sync licenses, then run http://www.logos.com/media/update/ResourceAutoUpdate.lbxupd  to download them into L3?

 

Grace & Peace,
Bill


MSI GF63 8RD, I-7 8850H, 32GB RAM, 1TB SSD, 2TB HDD, NVIDIA GTX 1050Max
Samsung S9+, 64GB
Fire 10HD 64GB 7th Gen

Posts 210
Gerald P. Swetsky | Forum Activity | Replied: Mon, Dec 27 2010 9:24 PM

Aha!  Sync licenses!  It's been so long.  Thanks, that did it!

Gerry

Posts 5337
Kevin Becker | Forum Activity | Replied: Tue, Dec 28 2010 3:45 AM

Gerald P. Swetsky:
Check my order number?  I don't understand. 

If you go to https://www.logos.com/user/orders you can scroll down to find your order. If you click on the order number you can see this

Clicking the orange unlock button should initiate the process to get your books into Libronix pretty quickly.

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