4.2a beta 3: crash, crash, crash....

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Posts 468
Anon | Forum Activity | Posted: Sat, Dec 25 2010 12:35 AM | Locked

Wow, one crash after another for L4 Mac.... unbelievable.

Lots of crashes regarding search, others just clicking on the tab of a resource, some in re-designing a layout, and so on.

I kept hoping this behavior would halt, but I finally tired of L4 crashing.

Logs: 1881.LogosLogs L Goodwin 20101224-220057.gz 

Lauren

 

Posts 4077
Melissa Snyder | Forum Activity | Replied: Tue, Dec 28 2010 10:36 AM | Locked

Hi Lauren ~ Thank you for the logs. I'm sorry you're seeing so many crashes. Can you recall what the program was doing before the crash recorded in the logs? Do you have 4.0a B3 installed? (I see from your log that you have it installed.)

Posts 468
Anon | Forum Activity | Replied: Tue, Dec 28 2010 1:10 PM | Locked

Melissa,

Melissa Snyder:

Hi Lauren ~ Thank you for the logs. I'm sorry you're seeing so many crashes. Can you recall what the program was doing before the crash recorded in the logs? Do you have 4.0a B3 installed? (I see from your log that you have it installed.)

Unfortunately not able to provide greatly detailed information as these crashes occurred within minutes or less of re-openning the program. What I vaguely recall doing were morph searches (I believe right-click menu), also in one layout clicking on the "Septuagint w/Logos Morph" tab would almost immediately crash the program, and just re-arranging resource positions within a layout would crash the program - my apology for the lack of relevant information.

As always, thank you for looking into this.  

Lauren

 

 

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John Fidel | Forum Activity | Replied: Tue, Dec 28 2010 2:07 PM | Locked

Hi Lauren,

If your search view was a verses view, there is a bug that will immediately crash L4 Mac Beta 3. Is there a way to close the search or change the view before it crashes. This is what I was able to do.. change to align view. Then, until the next drop, don't go back to verse view.

Posts 299
Robert Mullen | Forum Activity | Replied: Tue, Dec 28 2010 3:27 PM | Locked

My beta 3 was very unstable at first. I did a reboot and it seems to be a lot better. I was getting random crashes like you mention and hangs including one that would leave the UI running and unable to be Force Quit. Hence the reboot which seems to have cleared the situations up (at least for the time being.)

Posts 468
Anon | Forum Activity | Replied: Wed, Dec 29 2010 1:51 PM | Locked

John,

John Fidel:

Hi Lauren,

If your search view was a verses view, there is a bug that will immediately crash L4 Mac Beta 3. Is there a way to close the search or change the view before it crashes. This is what I was able to do.. change to align view. Then, until the next drop, don't go back to verse view.

thank you for the advice, I seem to remember your (or someone else) post regarding this issue.  In my case however verse view in all 3 types of searches (bible, morph, syntax) work, and today I'm unable to recreate the crash.  

The resource "Septuagint with logos morph" is a problem and just now by opening this resource I twice recreated the software crash. attaching logs.

1488.LogosLogs L Goodwin 20101229-113547.gz

Melissa, hope you are viewing for the additional information and logs.

Lauren

 

 

 

Posts 468
Anon | Forum Activity | Replied: Wed, Dec 29 2010 1:56 PM | Locked

Robert,

Robert Mullen:

My beta 3 was very unstable at first. I did a reboot and it seems to be a lot better. I was getting random crashes like you mention and hangs including one that would leave the UI running and unable to be Force Quit. Hence the reboot which seems to have cleared the situations up (at least for the time being.)

thank you as well for your advice, and good to hear the program is now behaving for you. Big Smile

Lauren

 

 

Posts 4077
Melissa Snyder | Forum Activity | Replied: Wed, Dec 29 2010 2:19 PM | Locked

LGoodwin:

Melissa, hope you are viewing for the additional information and logs.

Yes, thank you. I was able to repro the crash after opening the LogosLXX and beginning to scroll in it. I'll submit both of our logs.

Posts 299
Robert Mullen | Forum Activity | Replied: Thu, Dec 30 2010 8:38 AM | Locked

I replied too soon. Mine is continuing to hang. It seems to be most often when I am loading an older layout. I get beach ball then have to force quit and kill the gdb process. After that all is well for a while.

Posts 10817
Forum MVP
Jack Caviness | Forum Activity | Replied: Thu, Dec 30 2010 12:19 PM | Locked

Melissa Snyder:
Yes, thank you. I was able to repro the crash after opening the LogosLXX and beginning to scroll in it.

That was the culprit in two layouts that was crashing my system. I replaced it with another LXX, and everything seems fine. Tom reported in the other thread that this was fixed and will be in the next beta.

Posts 10817
Forum MVP
Jack Caviness | Forum Activity | Replied: Thu, Dec 30 2010 12:21 PM | Locked

Robert Mullen:
Mine is continuing to hang. It seems to be most often when I am loading an older layout.

Do these layouts contain Septuagint with Logos Morphology? That resource was causing my system to crash. Since I also have a Windows installation, I was able to alter the layout there and synch back to the Mac and bypass the offending resource.

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