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Jimmy Larkin | Forum Activity | Posted: Sat, Jan 15 2011 1:09 PM

I recently had to install a new hard drive on my laptop, which runs on Windows 7.  I have Logos 3 and installed it on the new hard drive.  Everything seemed to work fine, but when I click on the exegetical guide it begins to generate and you can see the words on the screen, but it quickly goes blank.  It still shows that it's generating at the bottom of the screen, but the page is just white, even after it's done generating.  Does anyone have a solution to this problem?

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Dave Hooton | Forum Activity | Replied: Tue, Jan 18 2011 2:00 PM

Hi James. Welcome to the forums.

Make sure you installed 3.0g (you can download from http://www.logos.com/support/download/30update). If you have that version then contacting Technical Support is your best option.

Dave
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Windows & Android

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Jimmy Larkin | Forum Activity | Replied: Wed, Jan 19 2011 10:28 AM

Hi Dave,

Thanks for the input.  Actually, after a restart of the computer everything seems to be working fine.  Not sure what the problem was, but whatever it was it's fixed.

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