Startup problem

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michael wright | Forum Activity | Posted: Thu, Nov 5 2009 6:57 PM

Every time I start L4 on my system using Vista I get an error message stating the L4 indexing has stopped. It collects the info for windows to find a solution and the program starts and functions okay. I can force any updates using the command line.  This problem does not occur when I use my netbook running XP. Just wondering if there is anyone who might know what to do to correct this.

Michael Wright

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LogosEmployee

michaelwright:

Every time I start L4 on my system using Vista I get an error message stating the L4 indexing has stopped.

Please hold down the CTRL key when you start the program; this will turn on logging. When you see the Sign In screen, you can release Ctrl and sign in as normal. After the indexer crashes, please find the "Documents\Logos Log Files\Logos4Indexer.log" file and attach it to a post here; we will review it and let you know if there's a fix or workaround for the problem.

 

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