Page 1 of 1 (9 items)
This post has 8 Replies | 2 Followers

Posts 20
Paul Engel | Forum Activity | Posted: Wed, Nov 9 2011 4:07 PM

I just installed the iPad app and I'm having problems with my bibles.

 

First, I cannot download any bibles.  When I try to make one available offline I get a popup error saying it could not download the title.  Second, I tried reading a bible online and after a few pages all the text turned to Chinese .

Posts 27966
Forum MVP
JT (alabama24) | Forum Activity | Replied: Wed, Nov 9 2011 5:30 PM

Paul - Some questions:

  1. Are you on wifi or cellular? How fast is your connection? 
  2. What version of the app are you using? What version of iOS?
  3. Can you describe the steps you are using to download the books?
  4. Can you give a screen shot of the chinese text?

OSX & iOS | Logs |  Install

Posts 27966
Forum MVP
JT (alabama24) | Forum Activity | Replied: Wed, Nov 9 2011 5:31 PM

Paul - Also, which versions have you tried to download? Can you download non-bible resources?

OSX & iOS | Logs |  Install

Posts 20
Paul Engel | Forum Activity | Replied: Wed, Nov 9 2011 6:16 PM

I found it.  Turns out to be a network filter issue.

 

Fyi to logos, a better error message would help.

Posts 83
Gabe Orea | Forum Activity | Replied: Thu, Nov 10 2011 3:43 PM

Paul, do you mind sharing how did you fix the network filter thing? I am having problems downloading resources too and would like to try your fix. Thanks, Gabe.

Posts 20
Paul Engel | Forum Activity | Replied: Thu, Nov 10 2011 4:26 PM

I have a content filter on my network.  I noticed that although reading content online, when you download a book it's downloaded as a .zip file.

Posts 27966
Forum MVP
JT (alabama24) | Forum Activity | Replied: Thu, Nov 10 2011 4:42 PM

Gabriel - I don't know the answer to your question... Hopefully Paul or someone with more knowledge about network filters can chime in. However, I was wondering if you have tried to download the resources on another internet source? Even a restaurants wifi might work for you. If nothing else, it would give you a lead to work with.

OSX & iOS | Logs |  Install

Posts 83
Gabe Orea | Forum Activity | Replied: Thu, Nov 10 2011 7:24 PM

Just the excuse I needed for a coffee in Starbucks. OK! I will do my homework! Will let you know what happened. Thanks !!

Posts 27966
Forum MVP
JT (alabama24) | Forum Activity | Replied: Thu, Nov 10 2011 7:28 PM

Mmm. Starbucks! Smile

OSX & iOS | Logs |  Install

Page 1 of 1 (9 items) | RSS