Download never gets installed...

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André Kamphuis | Forum Activity | Posted: Fri, Jan 13 2012 1:58 AM

I do need some help with a problem I am facing. Since last week I have been trying to download about 1 GB (it's downloading the Zondervan Old Testament Background Commentaries and the latest Beta update). Sometimes the downloader gets to 30-40% or even 99% , after which the icon disappears and nothing happens. After a restart Logos will show me a notification again with the same size of download. This happened several times, though I was able to get all the updated resources (like AYBD) and two volumes of the set ZOTBC-set (still 615MB to go, and the internet connection here is really slow). 

I have already tried things I've read on the forums like deleting the download progress file in the TEMP-folder, and resetting the Windows download manager. Nothing seems to help. Anybody any ideas?

Thanks for your help!

Windows 7, 64 bit. Logos: 4.5 Beta 13 ( 

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Dave Hooton | Forum Activity | Replied: Fri, Jan 13 2012 2:14 AM

It would be best to have this thread in the PC Beta Forum if Logos would be so kind as to move it.


Start diagnostic logging as per

Stop logos4Indexer.exe if necessary (kill it in Task Manager)

Restart L4

When the download stops, upload logos4.log, logos4Indexer.log & any XXXerror.log  (read the wiki carefully for this).


Windows 11 & Android 8

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