Logos 4 upgrade

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Posts 93
Fab | Forum Activity | Posted: Mon, Jan 16 2012 8:51 AM

Hi, I'm looking for some help. 

Yesterday Logos 4 was downloading something for hours. I closed Logos when it reached 1500% and even more! Then I reopened it and it was indexing and angain downloading the 1,92 GB of stuff. Download was finished and I had to close the computer (the indexing was at about 15%). Today I opened Logos 4 and there was an error message. 5228.Logos 4 Upgrade.tiff

So now I'm downloading the "Logos4Mac.dmg" and try to do it all again, hoping it will work. Can anyone help me here? It's been one month since I didn't open on this computer so it only had to index and download few more purchases I've made for Christmas. 

Thanks iin advance,

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JT (alabama24) | Forum Activity | Replied: Mon, Jan 16 2012 10:02 AM

The percentage counter has a bug that gives you strange results from time to time.

Did this computer have perseus downloaded? 1.92 GB is quite a bit!

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Keep Smiling 4 Jesus :) | Forum Activity | Replied: Mon, Jan 16 2012 10:18 AM

Wiki Mac Troubleshooting has => Update Error with steps to manually update application.  Logos 4.3 SR-8 is the current stable release.  The error message shows an older Logos 4 Mac application was launched.  Curious about Logos 4 Mac version in Applications folder ?

For indexing, one option is changing Energy Saver settings so computer does not sleep (slide to Never) while display can sleep after a few minutes.  Indexing does not need the display turned on.  Can plug in power adapter and let indexing finish while doing something else.  Merging postings for indexing can take hours (amount of time depends on library size).

Keep Smiling Smile

Posts 93
Fab | Forum Activity | Replied: Mon, Jan 16 2012 10:34 AM

Thanks. Meanwhile I've downloaded the setup and "reinstalled it" (about 200MB). It work, it did the indexation (about 15 minutes only) and download 2,4 MB. I reopened, then "update resources" but resources are still missing. Check these 2 captures : 

4555.Resources after update.tiff

3173.Biblia resources.tiff

I've got the resources only on Biblia and my Ipod. Also on the main Logos software page it says that the new version was updated to 4.3 SR-8.

And by the way, yes all the Perseus was already download few months ago on this Mac. 

 

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JT (alabama24) | Forum Activity | Replied: Mon, Jan 16 2012 10:41 AM

Try restarting Logos another time to see if it updates more.

Another question: Is this the only computer you have Logos installed on?

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Posts 93
Fab | Forum Activity | Replied: Mon, Jan 16 2012 11:14 AM

Nope I have two desktops (one on the campus and at my mother's place). Next week I'll get my MacBook Pro so I'll install it one this one also.

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Keep Smiling 4 Jesus :) | Forum Activity | Replied: Mon, Jan 16 2012 11:35 AM

Fabrice de Almeida:
Check these 2 captures

Wiki has screenshot steps for creating and attaching PNG images, which appear inline in Logos forum replies.

Puzzling that Biblia shows more resources than Logos 4 Mac; wonder if any resources hidden ?

Keep Smiling Smile

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JT (alabama24) | Forum Activity | Replied: Mon, Jan 16 2012 1:39 PM

Keep Smiling 4 Jesus :):
wonder if any resources hidden ?

Good point. I did not know until yesterday that "hidden" books remain visible on the mobile apps (unless it is also a sync issue that takes a LONG time to resolve).

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Posts 93
Fab | Forum Activity | Replied: Mon, Jan 16 2012 1:45 PM

Thanks, actually I just have to add the .PNG picture to make it appear online. 

Now, how could I disclose those hidden resources then? I never hid them. 

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JT (alabama24) | Forum Activity | Replied: Mon, Jan 16 2012 2:08 PM

If you didn't intentionally hide any, then you probably don't have any hidden. To find hidden resources:

  1. Go to the "Logos Bible Software 4" menu (next to your blue apple - upper left hand corner)
  2. Click "preferences"
  3. Scroll to the very bottom. Your hidden resources (if any) will be in a list.

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Posts 93
Fab | Forum Activity | Replied: Tue, Jan 17 2012 7:46 AM

Thanks everyone, I've sent an email to the Technical support hoping to get the solution. I didn't find any in the Wiki Logos. 

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