KJV & NKJV Search Crash Repeatable in 4.5a Beta 3 and 4

If I bible search in KJV or NKJV for any word, logos crashes. This occurs in 4.5a Beta 3 and 4. If I choose "top bibles" no crash, if I choose NET bible no crash. This happens on two different machines as well.

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Rich DeRuiter

If I bible search in KJV or NKJV for any word, logos crashes. This occurs in 4.5a Beta 3 and 4. If I choose "top bibles" no crash, if I choose NET bible no crash. This happens on two different machines as well

Just tried your search for "eye" in KJV (LLS:KJV1900 | 2011-03-23T18:18:49Z | KJV1900.logos4 - KJV 1900 with reverse interlinear), and it works just fine. NKJV (LLS:1.0.30 | 2011-03-23T18:56:18Z | NKJV.logos4 NKJV with reverse interlinear), also works without problems.

Would you check the version numbers, in case that's the issue.

Icarus38376

Would you check the version numbers, in case that's the issue

Thanks Richard,

Yes the version numbers match yours.

Rich DeRuiter

Would you check the version numbers, in case that's the issue

Thanks Richard,

Yes the version numbers match yours.

Okay, good. That means we're talking about the same files.

Well, not so good, it means the problem isn't the files, but something with your system. The best chance to solve this is to post some logs.

Please enable logging by carefully following all the instructions in the link below:
http://wiki.logos.com/Diagnostic_Logging

Then run Logos and see if you can repeat the issue that caused the crash. Make sure to post all the log and txt files here for review. Here are the Wiki instructions for how to upload logs.
http://wiki.logos.com/Uploading_Logs

Let me repeat, please post all the log and text files - even if you think they are irrelevant. (You have no idea how many people don't.)

Keep Smiling 4 Jesus :)

If I bible search in KJV or NKJV for any word, logos crashes.

Would like to see diagnostic log files, which are compressed after a crash (and before launching Logos 4); wiki => Diagnostic Logging

Apologies: using Logos 4.5a Beta 4, unable to replicate:

Keep Smiling [:)]

Lynden O. Williams

Does a system reboot solve the problem?

Fred Chapman

Please reproduce the crash and post logs before restarting logos.

Icarus38376

Thanks Folks,

The "Rebuild Index" process has fixed the problem. "Rebuild Bible Index" did not work.

Icarus38376

The "Rebuild Index" process has fixed the problem

Ooops..Spoke too soon. The NKJV worked after the Rebuild Index, but the KJV still crashes.

Logs attached...

2860.Logos4Error.Logs.zip

Dave Hooton

Ooops..Spoke too soon. The NKJV worked after the Rebuild Index, but the KJV still crashes.

I cannot reproduce with your simple query for "Eye". Two things to try:-

Delete KJV1900.logos4, KJV1900NT.lbsrvi, KJV1900OT.lbsrvi from \Resources folder, restart L4 and run the search after the download & index (let me know if it does not index).

If that does not work then:

Delete the bible index folder C:\Users\Peter Cellini\AppData\Local\Logos4\Data\random_userId\BibleIndex and restart L4. Run the search after the indexing completes.