4.5 Service Release 5 (4.50.0.1893) available for download

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Posts 38
Mark Flory | Forum Activity | Posted: Wed, Feb 8 2012 3:45 PM

4.5 Service Release 5 (4.50.0.1893) is available for download.

If you have automatic updates turned on, 4.5 SR-5 will be downloaded automatically the next time your system checks for updates. To install it right away, enter the Update Now command. If you encounter problems with the auto update, download 4.5 from this link.

Release Notes

Posts 17
Joseph | Forum Activity | Replied: Thu, Feb 9 2012 8:05 PM

I just updated, but for some reason my logos keeps on crashing.  How do I get to the logs so I can get this figured out?  Thanks!

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Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Thu, Feb 9 2012 8:27 PM

Joseph:
How do I get to the logs so I can get this figured out?

Wiki Mac Troubleshooting => How to Report Bugs in Logos 4 Mac includes link to enable diagnostic logging with posting steps plus:

Note: If using stable release, can contact Logos Mac Support if the program does not seem to be functioning properly.

Option: download and use an applescipt application 5504.Logos4MacLogging.app.zip to display your logging setting, then change to enable logging. 

Keep Smiling Smile

Posts 17
Joseph | Forum Activity | Replied: Thu, Feb 9 2012 8:45 PM

Thank you so much, but I found it before I saw your post!  I hope I can get this figured out.

Posts 1
Joseph Lee Townsend | Forum Activity | Replied: Mon, Feb 13 2012 7:26 AM

I'm having the same problem. If you get an answer before I do, please post. Thanks.

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Forum MVP
JT (alabama24) | Forum Activity | Replied: Mon, Feb 13 2012 7:36 AM

Joseph Lee Townsend:

I'm having the same problem. If you get an answer before I do, please post. Thanks.

Joseph - First, welcome to the forums! Sorry you are having troubles.

A suggestion: Please post a new thread and explain the problem as clearly as possible. Also, KS4J posted links to turn on logging. It might be helpful for you to post logs. A quick fix for crashing may be to open up to a blank layout. Restart Logos and press & hold the command key immediately. There is a checkbox for opening to a blank layout.

 

OSX & iOS | Logs |  Install

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Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Mon, Feb 13 2012 7:58 AM

Joseph Lee Townsend:

I'm having the same problem. If you get an answer before I do, please post. Thanks.

Welcome Big Smile

Without diagnostic logs, not know if your problem is the same as thread => Crash When Browsing Library

Logos Support phone lines are open => http://www.logos.com/about/contact

Keep Smiling Smile

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