Hi,
I am running Logos for Mac 4.5a (4.51.0.2048), I noticed all the Midi Hymns in Logos are played too softly. Please note that Logos for Windows on the same version runs perfectly with Windows 7 under Parallels 7 on the same MacBook Pro.
Are there any workaround(s)
PS: I notice Quicktime 7 has the same Midi Volume issue, however, most other 3rd party MIDI players runs OK on OS X Lion.
JK
OSX 10.8.3 MBP 17" 16GB RAM, 512GB Samsung 830 SSD | Win7(x64) 6GB RAM, 96GB HDD Parallels 8.0.18354 | iPad3 32GB iOS 6.1.3
Curious about System Preferences for Sound, especially output volume level ?
Keep Smiling
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Keep Smiling 4 Jesus :): Curious about System Preferences for Sound, especially output volume level ?
KS4J,
I set it to 50% volume, the 3 scenarios below runs on my MacBookPro 17"
PS: Quicktime has the same issue, my point was most 3rd parties players play correctly ... may be Logos can do something about it.
LimJK:PS: Quicktime has the same issue, my point was most 3rd parties players play correctly ... may be Logos can do something about it.
LimJK, are you saying audio from Quicktime is also inaudible?
I don't think Quicktime is a culprit…
I performed this test and with my audio levels full, the Logos hymnal plays ok. At half volume (Mac settings), the midi files are almost inaudible.
FWIW - I normally listen to netflix at about 75%.
NOTE: This is for my MacBook Pro
Mac | iOS | L5 Gold | Win Logs | Mac Logs
alabama24:I don't think Quicktime is a culprit…
What version of QuickTime do you have installed? Does it seem to be working properly? On the Windows side we use WMP to drive the audio for the MIDI audio, and it would make sense that we do the same with QuickTime on the Mac. I'm unable to reproduce any volume problems in Steve Green's Hymnal at 50%. I have QuickTime 10.
Perhaps LimJK can provide us with logs? http://www.logos.com/mac/support/bugs
Tommy Ball:What version of QuickTime do you have installed?
10.1
Tommy Ball:Does it seem to be working properly?
Yes.
At one time, quicktime had settings within system preferences. This was changed at some point. I am running Lion (10.7).
Also, you should note that I am not using the Steve Green resource, although I don't think that matters.
Hi Tim and alabama,
Thank you guys for the attention :-) after KS4J resurrected my earlier post.
Not sure? I found abnormally low MIDI audio volume problem, could be a combination of OS X Lion and Quicktime 7, addons, etc., I should mentioned that QuickTime functions properly playing back all other formats that I used except Midi.
I have
Note:
Tommy Ball: What version of QuickTime do you have installed? Does it seem to be working properly? On the Windows side we use WMP to drive the audio for the MIDI audio, and it would make sense that we do the same with QuickTime on the Mac. I'm unable to reproduce any volume problems in Steve Green's Hymnal at 50%. I have QuickTime 10. Perhaps LimJK can provide us with logs? http://www.logos.com/mac/support/bugs
Tim,
I playback Steve Green's Hymnal at 50% using build-in speaker on my MacBookPro 17", so I suggest you might want to remove any external speaker system that amplifies the volume.
I try to give as much information as I can about what is installed that might be relevant for your investigation.
The log is here: 5415.LogosLogs Jui Khiang Lim 20120420-110522.gz
Some additional information on QuickTime and Midi:
Midi does not play on Quicktime Player 10.1, it plays only on Quicktime Player 7.6.6, I have just tested it on OS X Lion where I have recently installed OSX Lion on a old MacBook White. Quicktime Player 10.1 is there as part of OS X Lion.
I tried playing a Midi file, I got the following message:
After installing Quicktime Player 7 (regular non-Pro version), I have the same problem near no audio at 50% volume. I have Flip4Mac and Perian installed on the System Preferences Pane.
When I said that I don't think QuickTime was the problem, what I meant to say is that it wasn't a user setting problem. I have no idea if QT could be the issue or not... Just that I checked all the user controllable settings that I am aware of to no avail.
By way of contrast on Mac OS X 10.6.8, sound volume is 43 % with QuickTime Player 10.0, QuickTime Player 7.6.6 (inside Utilities folder) and Flip4Mac, hymns in Logos hymnal resources sound fine in Logos 4.5b Beta 7 (enjoyed listening to "Joy to the World").
For grins, downloaded a midi file, double clicking mid file opened QuickTime Player 7.6.6 that sounded fine with my sound at 43 % volume. While song was playing, reduced sound volume to 25 %, which was still audible. Quit QuickTime Player 7, returned to Logos 4.5b Beta 7 to play another hymn ("Joyful, Joyful, We Adore Thee"), which sounded fine.
From a troubleshooting point of view, personally not able to assist since unable to replicate issue, hence my apologies.
alabama24: When I said that I don't think QuickTime was the problem, what I meant to say is that it wasn't a user setting problem. I have no idea if QT could be the issue or not... Just that I checked all the user controllable settings that I am aware of to no avail.
Keep Smiling 4 Jesus :): By way of contrast on Mac OS X 10.6.8, sound volume is 43 % with QuickTime Player 10.0, QuickTime Player 7.6.6 (inside Utilities folder) and Flip4Mac, hymns in Logos hymnal resources sound fine in Logos 4.5b Beta 7 (enjoyed listening to "Joy to the World"). From a troubleshooting point of view, personally not able to assist since unable to replicate issue, hence my apologies.
It sounds more like a OS X Lion problem ... specifically, I mean the volume of Midi should be about the same when playing mp3 or mp4 files with the same volume setting. Thanks for resurrecting this post I like to here "Joyful, Joyful, We Adore Thee" too.
Keep Smiling 4 Jesus :):From a troubleshooting point of view, personally not able to assist since unable to replicate issue, hence my apologies.
Just to check - Do I understand correctly that you don't have Lion installed?
OR: Plug your Mac into your 350 watt home stereo system :)
David Ames: OR: Plug your Mac into your 350 watt home stereo system :)
Get behind me, Satan!
(The problem isn't with the speakers, which can play louder than I like to hear.)
Since I'm unable to reproduce the issue, the sound problem will probably have to be dealt with over the phone. Can either alabama24, or LimJK give us a call at 800-875-6467? I'm pretty sure if we get it resolved for one of you we can post the solution here for the other. You can ask for me if you like. I'll be here until 3:30 PDT.
I will let LimJK call you if possible. It isn't an issue I care about. If I my assistance is needed, I could call in, but it would probably have to be another day.
alabama24: Keep Smiling 4 Jesus :):From a troubleshooting point of view, personally not able to assist since unable to replicate issue, hence my apologies. Just to check - Do I understand correctly that you don't have Lion installed?
Correct, currently using Mac OS X 10.6.8 (Snow Leopard). For my usage, upgrading to Lion has not been compelling.
Personally pondering OS X upgrade along with repartitioning Mac hard drive since OS X Lion installation will wipe out my current partitioning (so Lion can add a hidden recovery partition).
Keep Smiling 4 Jesus :):Personally pondering OS X upgrade
Are you just going to wait for Mountain Lion this summer?