Page 1 of 1 (16 items)
This post has 15 Replies | 2 Followers

Posts 6
El-Descente | Forum Activity | Posted: Wed, Mar 7 2012 8:17 PM

When I highlight a word in my NAS Bible and select "lookup," it simply shows me the work in English.  How do I get Logos to give me the Strong's number or other resources when I highlight and look up?

Posts 27941
Forum MVP
JT (alabama24) | Forum Activity | Replied: Wed, Mar 7 2012 8:42 PM

Brian Koshley:
When I highlight a word in my NAS Bible and select "lookup," it simply shows me the work in English.

Are you connected to the internet?

OSX & iOS | Logs |  Install

Posts 27941
Forum MVP
JT (alabama24) | Forum Activity | Replied: Wed, Mar 7 2012 8:42 PM

Welcome to the forums, by the way! Smile

OSX & iOS | Logs |  Install

Posts 6
El-Descente | Forum Activity | Replied: Thu, Mar 8 2012 5:04 PM

thx.  yes connected to internet it says I'm logged in but when I highlight a word in teh NASB I get no references i.e. strong's or anything else - iPad only, iPhone works fine and my wife's iPad works so I know its a setting issue ARGH!

Posts 27941
Forum MVP
JT (alabama24) | Forum Activity | Replied: Thu, Mar 8 2012 6:03 PM

Are you logged in with the same username & password? 

Have you tried reinstalling the app?

OSX & iOS | Logs |  Install

Posts 6
El-Descente | Forum Activity | Replied: Thu, Mar 15 2012 3:31 PM

I've deleted and reinstalled the ap twice, and I've created a new account with a different username and password and still nothing.  I highlght a word, i select lookup and I see "text:  word" but no references to Vines or any other resources - SOOOOO FRUSTRATING

Posts 27941
Forum MVP
JT (alabama24) | Forum Activity | Replied: Thu, Mar 15 2012 3:38 PM

Brian - Can you give a screen shot of both your iPad & iPhone attempting the same thing?

By the way... creating a new username is counter productive. You need to be using the same username that the resources you have purchased are tied to. What base package do you own?

OSX & iOS | Logs |  Install

Posts 6
El-Descente | Forum Activity | Replied: Thu, Mar 15 2012 4:30 PM

just downloaded the free iPad ap is all . . .

Posts 6
El-Descente | Forum Activity | Replied: Thu, Mar 15 2012 4:31 PM

that was iPad

Posts 6
El-Descente | Forum Activity | Replied: Thu, Mar 15 2012 4:35 PM

this is iPhone

Posts 27941
Forum MVP
JT (alabama24) | Forum Activity | Replied: Thu, Mar 15 2012 4:35 PM

Brian Koshley:
just downloaded the free iPad ap is all . . .

I don't know if the free app without any further purchases will show more info. You said that it works on your wife's iPhone. Is she using the same account? Has she made any purchases? Is she using the same translation?

EDIT: I see your iPhone screen shot. Is it using the same account (with no purchases)?

OSX & iOS | Logs |  Install

Posts 27941
Forum MVP
JT (alabama24) | Forum Activity | Replied: Thu, Mar 15 2012 4:38 PM

Is the NASB downloaded to either device? If its downloaded to your iPad, can you delete it?

OSX & iOS | Logs |  Install

Posts 3
Morgan | Forum Activity | Replied: Fri, Mar 16 2012 9:45 PM

I have the same problem. 

Is it because the dictionaries in my account came from earlier Logos software?

Posts 27941
Forum MVP
JT (alabama24) | Forum Activity | Replied: Sat, Mar 17 2012 6:25 AM

Morgan:
Is it because the dictionaries in my account came from earlier Logos software?

What do you own? 

OSX & iOS | Logs |  Install

Posts 3
Morgan | Forum Activity | Replied: Sat, Mar 17 2012 10:45 AM

Libronix Original Languages Library

Most of the books show up on the iOS devices. 

Thanks

Posts 27941
Forum MVP
JT (alabama24) | Forum Activity | Replied: Sat, Mar 17 2012 10:59 AM

Morgan:
Libronix Original Languages Library

I might call Logos customer service. I think the problem may be that you don't have an L4 base package… but I can't prove it. In L4, reverse interlinears require a base package… or in your case a "minimal cross grade." 

OSX & iOS | Logs |  Install

Page 1 of 1 (16 items) | RSS