Vyrso crashing

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Dudley C. Rose | Forum Activity | Posted: Fri, Mar 16 2012 5:33 AM

Vyrso keeps crashing since last update. Seem to happen when the pizza appears when paging through a book.

iPad 1, Ios 5.1, no other apps running

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alabama24 | Forum Activity | Replied: Fri, Mar 16 2012 5:54 AM

Dudley - The last update being 2.1? Was it crashing for you with 2.0.2? Does it crash with every resource, or just one? Is the resource downloaded? Out of curiosity, what version of L4 are you using?

Mac | iOS | L5 Gold | Win Logs | Mac Logs  

Posts 128
Dudley C. Rose | Forum Activity | Replied: Fri, Mar 16 2012 6:09 AM

alabama - yes, Vyrso 2.1. I didn't seem to have the crashes in 2.01. The books are downloaded. I've tried the NRSV and Wright's The New testament and the People of God, and they both seem to crash. I'm using Logos Bible Software 4.5a SR-1 (4.51.0.2057).

Dudley

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Graham Criddle | Forum Activity | Replied: Fri, Mar 16 2012 6:36 AM

Dudley

Any particular places when scrolling through the NRSV?

I have just tried it here and it doesn't crash but aware we could be looking at different passages

Graham

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alabama24 | Forum Activity | Replied: Fri, Mar 16 2012 6:47 AM

Dudley - Two quick things to try:

  1. Do a hard shut down of the device (press & hold both buttons for about 5 seconds). See if a restart helps.
  2. Delete the offending book(s) and try using it in an undownloaded state. You can redownload after you try them out. 

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Posts 128
Dudley C. Rose | Forum Activity | Replied: Fri, Mar 16 2012 8:41 AM

alabama--I had done this to no avail.

To make extra sure I removed both Vyrso and Logos from the iPad, then did the hard restart, reloaded Vyrso, and opened the Wright book. No crashing. Then I reloaded Logos, downloaded NRSV and opened it. No crashing. Then reopened Vyrso, downloaded NRSV, opened it and then the Wright book. Still no crashing. So far, so good.

Graham--I was at Gen 3, but from what I just wrote to alabama, it may not be a resource problem. That area of the NRSV now works fine.

Posts 128
Dudley C. Rose | Forum Activity | Replied: Mon, Mar 19 2012 10:39 AM

My optimism was, well, optimistic. Over the last few days Vyrso crashes pretty constantly. I've tried different books. I've done hard restarts. I've unloaded and reloaded the app. I've tried books downloaded and not. I've cleared the Safari data to be sure it wasn't hogging too much memory. I've turned off iCloud.

iPad 1
iOs 5.1
Vyrso 2.1.0
Logos iPad 2.0.2 (sometimes crashes, but not as much as Vyrso).

The one thing I haven't done is reset all settings.

I have a University set secure profile that IT installed almost a year ago. I assume a full reset would require the profile to be reinstalled by IT. I have not had any problem with it, as far as I know, but it is essential for me to access the  university Exchange server, so if it's implicated that would be a problem. However, other apps seem to work without crashing.

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alabama24 | Forum Activity | Replied: Mon, Mar 19 2012 10:46 AM

Dudley - What do your note & highlight files look like on Logos 4? Do you have large files, or only small ones?

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Dudley C. Rose | Forum Activity | Replied: Mon, Mar 19 2012 11:42 AM

alabama-

Boy, do I feel like an idiot. I had an old note file I had forgotten about that was huge--notes on an old Bible version. Once that was cleaned out, things seem fine. Thank you!

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alabama24 | Forum Activity | Replied: Mon, Mar 19 2012 1:14 PM

Dudley C. Rose:
Boy, do I feel like an idiot.

No reason to feel "like an idiot." My theory may have been correct (a large note file), but that is not your fault. I have been working with several users with large note files… Hopefully this will be fixed soon.

Dudley C. Rose:
I had an old note file I had forgotten about that was huge--notes on an old Bible version. Once that was cleaned out, things seem fine.

Did you delete the note file? If so, do you feel you lost something by deleting it, or were you just "spring cleaning?"

Dudley C. Rose:
Thank you!

You are welcome. I hope that does fix it for you. If not, let us know. Smile

 

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Posts 128
Dudley C. Rose | Forum Activity | Replied: Mon, Mar 19 2012 4:46 PM

Alabama - It was a bit of a loss. In this case it's one I can live with, but I would like to have one large notefile that could act as a personal, alwaya growing commntary, as one example. So, in the end, it would be great to have note size not to be a worry.

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