Proclaim crashes when importing from Planning Center

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Posts 6
Marty Payton | Forum Activity | Posted: Thu, Apr 19 2012 7:01 AM

When trying to import from Planning Center Online on my Mac the Proclaim crashes.

Posts 82
Todd Foster | Forum Activity | Replied: Thu, Apr 19 2012 7:36 AM

I'm sorry to hear that! If you could attach your logs to this thread, they will help us determine what went wrong and fix it. To do this:

1. Reproducing the problem (so the logs will demonstrate it)

2. Grabbing the log files from:

  • /Users/[username]/Library/Application Support/Proclaim/Logging/ 
  • The Library folder might be hidden. If so, in the finder hit CMD+Shift+G and enter "~/library" into the box.

3. Reply to this thread and use the little paper clip button in the editor to attach the files from that directory.

4. Please also describe the steps that reproduce your issue so that we can recreate it here.

Thanks!

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